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The servicedesk REQUEST type allows access to PCR-360 Service Desk items and related data. View full details on Service Desk Action API Calls.

Cable Path Reports

The cable-view-path REQUEST type allows access to PCR-360 Cable Path Reports for a known Cable Path. View full details on Cable Path Report API Calls.

Getting LIST Values

Excerpt

To retrieve LIST values from the API send a request structured as below:

Code Block
languagexml
https://url/endpoint.json?LIST=VALUE

The List Call is used to locate the proper List RECID value that needs to be passed in the endpoint call

All List Types will be returned from the Endpoint the request was sent to. The format is different depending on the LIST requested but should look similar to the example below.

Code Block
languagexml
{
    "status": "success",
    "page": 1,
    "count": 11,
    "total_count": 3,
    "sd_action": [
        {
            "RECID": 237,
            "VALUE": "Add"
        },
        {
            "RECID": 238,
            "VALUE": "Change Types"
        },
        {
            "RECID": 239,
            "VALUE": "Add Locations"
        }
    ]
}


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