Release 20232024.1 2 is now available; it is a major release that contains new features and refinements.
NOTE: PHP 8.1 IS REQUIRED3 is supported and recommended for this upgrade.
We will begin scheduling 20232024.1 2 updates on customer Test systems starting on November 4th24th, 20232024.
Notable Changes
Please review the Database Changes in 2023.1/wiki/spaces/PCRIN/pages/407765035 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.
Review and Refresh Session(s)
We are planning two Review and Refresh sessions for 20232024.12. The first session is scheduled for October November 24th, 20232024, at 11:00 AM Eastern, and the second is scheduled for October 246hNovember 26th, 2023, at 3:00 PM Eastern.
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Release
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202421 (10-13-2023)
Component | Description | Type | Incident(s) | Documentation |
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API
Calls & Rating
CustomerCenter
General
Imports & Exports
Inventory
People
Services
Service Desk
Billing | ||||
Catalogs | ||||
CustomerCenter | ||||
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Imports & Exports | ||||
Inventory | ||||
People | ||||
Services | ||||
Service Desk | ||||
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* Indicates external documentation not written by PCR.
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2024.
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2
Default Schema
Table Name | Change | Table Changes | ||
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CC_APPROVAL_CRITERIA | Updated | ALTER TABLE `CC_APPROVAL_CRITERIA` ADD `TIER` INT DEFAULT 1 NOT NULL; | ||
CC_APPROVAL_APPROVERS | Updated | ALTER TABLE `CC_APPROVAL_APPROVERS` ADD `NOTIFY` TINYINT DEFAULT 1 NOT NULL; | ||
CONTACTS_GLA_APPROVAL | Dropped |
| IMPORT_FORMAT_REMARKS | New | IMPORT_FORMAT_ATTACHMENTS | New |
NOTIFICATIONS | Updated | Added a new notification for CustomerCenter Updates | ||
PHONE_SERVICES | Updated | ALTER TABLE `PHONE_SERVICES` DROP FOREIGN KEY `PHONE_SERVICES_2_FK`; | ||
SERVICE_DESK_APPROVAL | Dropped |
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SERVICE_DESK_APPROVERS | Dropped |
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USERS_PERSPECTIVES_ROLES | New | USERS_PERSPECTIVES | Updated | ALTER TABLE USERS_PERSPECTIVES|
Metadata Schema
Table Name | Change | Table Changes |
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No changes |
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