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Release 2024.2 is now available; it is a major release that contains new features and refinements. 


NOTE: PHP 8.3 is supported and recommended for this upgrade.


We will begin scheduling 2024.2 updates on customer Test systems starting on November 24th, 2024.

Notable Changes

Please review the /wiki/spaces/PCRIN/pages/407765035 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.

Review and Refresh Session(s)

We are planning two Review and Refresh sessions for 2024.2. The first session is scheduled for November 24th, 2024, at 11:00 AM Eastern, and the second is scheduled for November 26th, 2023, at 3:00 PM Eastern. 

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Bug Fixes

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New Features

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Changed Features

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Improved Performance

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Removed Features

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Release

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2024.2 (

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11-

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24-

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2024)


Component

Description

Type

Incident(s)

Documentation

Billing

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  • Corrects a spelling mistake (Quantity) on the Invoice.

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Catalogs

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Cable

  • Fixes an issue preventing Ports/Pins/Lens (PPL) from being added to Service Desk Cabling when using Auto Assign.

  • Adds a check for Move To Location when populating the Auto Assign Location.

  • Fixes an issue that prevented the Origination, Destination Equipment, and Locations from grouping on the Cable Maintenance Grid.

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CustomerCenter

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  • Resolves issues with searching Call Details by Authcode in CustomerCenter.

  • Improvs error reporting in CustomerCenter.

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General

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  • Adds PHP 8.3 Support

  • Introduced more cell copy options in the grid context menu.

    • Right-click → Copy Row

    • Right-click → Copy Column

    • Adds the following Copy Formats for the Copy Row and Copy Column options:

      • JSON

      • CSV

      • TSV (Excel)

  • Adds required PHP Extensions to Composer config so that Composer will validate the required extensions.

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Removed “Error Log Explorer” (System Log table).

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Imports & Exports

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Inventory

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People

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Services

  • Added a MAC Address column to the Phone Services Grid.

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Service Desk

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  • Adds Service Order and Action Numbers to the Service Desk prompt when notifying users of existing Actions on a Service.

  • Service Remarks now display timestamps when viewed from a Service Desk Action.

  • Labor from Voided workflows no longer appear in the Time Entry grid

  • Prevents creating more than a single Remove or Service ID Action for a Service at a time. Returns a message when attempting to create a second Service ID Action or Remove Action on the Service.

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Service Desk Actions

Service Desk Change Actions

Service ID Actions

Service Desk Labor

Time Entry

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Resolves issues with the Service Desk Action printout.

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Switch Interfaces

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* Indicates external documentation not written by PCR.

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