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Release 2024.2 is now available; it is a major release that contains new features and refinements. 


NOTE: PHP 8.3 is supported and recommended for this upgrade.


We will begin scheduling 2024.2 updates on customer Test systems starting on November 24th, 2024.

Notable Changes

Please review the /wiki/spaces/PCRIN/pages/407765035 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.

Review and Refresh Session(s)

We are planning two Review and Refresh sessions for 2024.2. The first session is scheduled for November 24th, 2024, at 11:00 AM Eastern, and the second is scheduled for November 26th, 2023, at 3:00 PM Eastern. 

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Bug Fixes

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New Features

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Changed Features

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Improved Performance

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Removed Features

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Imports & Exports

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Component

Description

Type

Documentation

Billing

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  • Added a Configuration Option to control Invoice Link on ViewBill, allowing for Custom Report Invoices

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Configuration Guide

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Billing Parameters

  • Corrects a spelling mistake (Quantity) on the Invoice.

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Catalogs

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Cable

  • Fixes an issue preventing Ports/Pins/Lens (PPL) from being added to Service Desk Cabling when using Auto Assign.

  • Adds a check for Move To Location when populating the Auto Assign Location.

  • Fixes an issue that prevented the Origination, Destination Equipment, and Locations from grouping on the Cable Maintenance Grid.

  • The Card # field for Cabling Equipment is no longer hidden, regardless of status.

  • Resolves an issue where transferring a partial set of Pair/Strands unlinks the Cabling Equipment from the untransferred pairs.

  • Fixes the Pair/Strand transfer to only edit the Pair/Strand Equipment on the Pairs within the transfer range.

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CustomerCenter

  • Expired Requests in CustomerCenter can no longer attempt to be approved. They are still viewable through the approvals grid and will be labeled as expired.

  • CustomerCenter now supports Work Requests.

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Requests

Work Orders

  • Resolves issues with searching Call Details by Authcode in CustomerCenter.

  • Improvs error reporting in CustomerCenter.

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General

  • Adds PHP 8.3 Support

  • Introduced more cell copy options in the grid context menu.

    • Right-click → Copy Row

    • Right-click → Copy Column

    • Adds the following Copy Formats for the Copy Row and Copy Column options:

      • JSON

      • CSV

      • TSV (Excel)

  • Updates the Custom Logic validation to support PHP 8 language-level features and token parsing.

  • Ending Emulation on the Users grid reloads the previous filters.

  • Composer Changes

    • Adds required PHP Extensions to Composer config so that Composer will validate the required extensions.

    • Updated to a PHP 8.3 compatible version of the Zend framework forked from shardj/zf1-future.

    • Updated to a PHP 8.3 compatible version of the Zend framework Extras forked from shardj/zf1-extras-future.

    • Moves the MS Graph library to composer.

    • Moves the Leaque OAuth2 cleint (used by Graph) to Composer.

    • Removes GuzzleHttp from the Library. It was not added to composer as it will be included by MSGraph as a dependency.

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The Grid

Users

  • Removes the “Error Log Explorer” (System Log table).

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  • Fixes the functionality and enables for saving with ctrl+s (or cmd+s for Mac) on all PCR forms.

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The Data Entry Form

Imports & Exports

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Inventory

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People

Inventory

  • The Units field on Equipment Forms can now be updated if the User is an Admin or has explicit form element permissions set.

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Equipment

  • Resolves issues with adding Unit Equipment to a Purchase Order.

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People

  • Allow for contact email addresses up to 100 characters in length

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Services

  • Added a MAC Address column to the Phone Services Grid.

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Service Desk

  • Adds Service Order and Action Numbers to the Service Desk prompt when notifying users of existing Actions on a Service.

  • Service Remarks now display timestamps when viewed from a Service Desk Action.

  • Labor from Voided workflows no longer appear in the Time Entry grid

  • Prevents creating more than a single Remove or Service ID Action for a Service at a time. Returns a message when attempting to create a second Service ID Action or Remove Action on the Service.

  • The Service Desk Actions Equipment grid now includes Equipment from the Service Location and all child Locations.

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Service Desk Actions

Service Desk Change Actions

Service ID Actions

Service Desk Labor

Service Desk Equipment

Time Entry

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  • Resolves issues with the Service Desk Action printout.

  • Adds logic to attempt to fix orphaned SDC data when another Action is completed for the same Service.

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Switch Interfaces

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* Indicates external documentation not written by PCR.

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