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  1. The value provided from another table was not found or multiple matches found within the Database

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    • Error : Found multiple existing Equipment with Serial Number '<serialNumber>'
    • Error : Found multiple existing Equipment with MAC Address '<macAddress>'
    • Error : Found multiple existing Equipment for Equipment ID '<equipmentId>'
    • Error : Invalid Equipment RECID '<recid>'
    • Error : Invalid Equipment MAC Address '<macAddress>'
    • Error : Invalid Equipment Asset Tag '<asset>"
    • Error : Invalid Equipment Location '<location>'
    • Error : Invalid Equipment for Equipment ID '<equipmentId>'
    • Error : Invalid Equipment Serial Number '<serialNumber>'
    • Error : Invalid Service Pools '<service_pool>'
    • Error : Invalid Billing Group '<BILLING_GROUP>'
    • Error : Invalid Class Of Service '<class of service>'
    • Error : Invalid GLA '<gla>'
    • Error : Invalid Service Host '<SERVICE_HOST>'
    • Error : Invalid Location '<LOCATION>'
    • Error : Invalid Service Catalog '<SERV_CATALOG>'
    • Error : Invalid Contact '<OWNER_CONTACT>'
    • Error : Invalid Dept Hierarchy '<OWNER_DEPT_HIERARCHY>'


  2. The value provided from another table is Inactive

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    • Error : Inactive Service Catalog '<SERV_CATALOG>'


  3. A blank value was provided, for a field with a required value

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    • Error : Missing Auth Code type for new Auth Code '<SERVICE_ID>'
    • Error : Missing GLA
    • Error : Missing GLA Expense Type
    • Error : Missing GLA Percent
    • Error : No Service Catalog Specified
    • Error : No Status provided for new Service '<SERVICE_ID>'


  4. The value provided is not acceptable for the record type being created

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    • Error : Service <serviceId>, GLA type <expenseTypeListsRecid>, Percents add up to <sum> (should be 100)
    • Error : This Equipment Catalog type is restricted from being on this Service Catalog type
    • Error : Can't assign Equipment unless Service Status is Active or Suspend
    • Error : Can't assign Equipment unless Equipment Status is Assigned
    • Error : Provided Service Host not permitted for this service catalog
    • Error : Provided Location not permitted for this Service Catalog
    • Error : No Service ID Specified


  5. The System was unable to save the record

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    • Error : Failed to save Service record; <errorMessage>
    • Error : Service <serviceId>, GLA type <expenseTypeListsRecid>; <errorMessage>

    If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.


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