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  1. The value provided from another table was not found within the Database

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    • Warning : Could not find the Permission GLA for <GLA>
    • Warning : Could not find the Dept Hierarchy '<Dept Hierarchy>' for Contact '<contactId>'
    • Warning : Could not find Default SLA '<Default SLA Catalog>' for Contact '<contactId>'
    • Warning : Could not find Default Incident SLA '<Default Incident SLA Catalog>' for Contact '<contactId>'
    • Warning : Could not find Default GLA '<Default GLA>' for Contact '<contactId>'
    • Warning : Could not find Billing Group '<Billing Group>' for Contact '<contactId>'
    • Warning : Could not find Approval GLA '<Approval GLA>' for Contact '<contactId>'


  2. The value provided from another table has multiple possible values

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    • Error : Found multiple duplicate customer numbers and emails in existing records for Customer Number <customerNumber>
    • Error : Found multiple duplicate names in existing records for Name <firstName> <lastName>


  3. A blank value was provided, for a field with a required value

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    • Error : Billing group is required for new Customer contacts for Contact '<contactId>'
    • Error : No Contact Number or Name or Email specified


  4. The value provided is not acceptable for the record type being created

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    • Warning : Minimum Amount is greater than Maximum Amount for Approval GLA '<Approval GLA>' for Contact '<contactId>'
    • Warning : Contact '<contactId>' is not type User, so cannot have Approval GLAs"; "Error adding email, email belongs to someone else
    • Error : FLAGS.NEW_CONTACT_DEFAULT_CONTACT_TYPE value '<defaultContactType>' is invalid


  5. The System was unable to save the record

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    • Error adding email
    • Error adding phone number
    • Error : Failed to save Address record <database error Message>
    • Error : Failed to Add Contact Address record; <database error Message>
    • Error : Failed to Save null GLARestrict record; <database error Message>
    • Error : Failed to Save GLA Restrict record; <database error Message>
    • Error : Failed to Save GLA Approval record; <database error Message>
    • Error : Failed to Save Contact Type record; <database error Message>
    • Error : Failed to save Contact record <database error Message>

    If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.


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