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Any Package can be associated with multiple SDCs. The number of SDCs associated with a given Package is displayed on the grid under the SDCs in Package column. Users can use the Image Modified button to make the record Inactive which removes the Package from menus.
To view, create, or edit a Package navigate to Admin > Service Desk > Packages. This opens the Packages grid. To add a new Package click the Image Modifiedbutton, which opens the Add New Packages form.
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The SDC tab allows an Admin to either add a new SDC or select an existing one from the SDCs that are already defined. SDCs on Packages are limited to the Service Request SD Type. The Add button lets the User create an SDC that is specific for a given Package. The Image Modified button selects an existing SDC from the SDC grid.
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We can set the image of the Catalog with the Image Modified button. The Description field allows the User set how the Description appears in the CustomerCenter to the Customers when they attempt to add items to the Cart.
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