Page Comparison

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1. Start with an Incident Request. Locate a Request in the Grid that starts with "IR" and double-click or select and click the 'Edit Selected' button. 
2. Click the 'Options' menu, and then click 'Permissions Builders' in the menu.
3. Small 'Lock' buttons appears next to all lockable form elements. Click the one next to 'Requestor'
4. This opens the 'Add New Form Element Permissions' form.
   
   • In the 'Permission Set' field Image Modified locate and select the "Service Desk: Requests (lock requestor)" Permission that was set up in Step 2 of Example Four .
5. Make sure the 'Permission' field is set to "Read". This keeps Users with the Role from editing the field.
6. Click the 'Save New' button. 

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