...
Ordering from the Pools
| Insert excerpt | ||||||
|---|---|---|---|---|---|---|
|
Drain Pool
The 
button will allow a User to dissociate ALL services from a given pool. Simply select the pool that needs to have its Services removed, and click the 'Drain Pool' button. Once clicked, the Services will be emptied and the 'Pool' can be used for other purposes. This will only remove the Services, not the associated 'Service Catalogs'.
...
This restriction becomes present most noticeably on Service Desk Upgrade/Downgrade Actions when a User attempts to change the Service Catalog of the Service but attempts to change the Service Catalog through Bulk Updates or the API are also limited by this restriction.
...