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Table of Contents
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Overview

The Barcode Scanner App developed by Big River Barcode allows convenient User interaction with the PCR-360 Barcode API. This can significantly simplify User interactions with Inventory Management or performing Equipment related activity for Service Desk Items.

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Note: due to the compressed nature of the Scanner Screens, grids within the Scanner App will contain more information than can be displayed on the screen at a time; Users can scroll through the grids (up/down, left/right) even though no scroll bars are present. 

Button Index

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Exit

The

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Exit buttons will exit the current screen.

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Admin

The

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Admin button will open the Admin Screen.

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Confirm

The

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Confirm button will submit the entered information. For grids, to access the desired record, the User must first select the row desired, then confirm the choice using this button in order to open that record.

Note: one thing to be aware of while using the Scanner App is that when selecting items from a grid, even though the top row is highlighted by default in those instances, a User will still need to select that row manually if they would like to select it.

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Back

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Back button will return the User to the previous screen.

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Sync

The

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Sync button will refresh the data within the Scanner App.

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Add Info

The

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Add Info button will allow you to add Asset Tags, Equipment IDs, MAC Addresses, and Serial Numbers for specific Equipment records. This button is primarily in the Service Desk Application.

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Purchase Order

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PO button will open the Purchase Order screen. This button is primarily in the Inventory Application.

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Workflow

The

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Workflow button will navigate a User to the Workflow screen. This button is primarily in the Service Desk Application.

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Select Warehouse

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The Select WHSE button will allow a User to select a Warehouse manually. The User can also use the Scanner to scan a Barcode to read in the desired Warehouse. This button is primarily in the Inventory Application.

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Select

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SELECT button will allow a User to search for a specific record. This button is primarily in the Service Desk Application.

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Show/Hide Text

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Show and

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Hide buttons will toggle the visibility of Passwords the User enters. The

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Show button should only be used to confirm you did not mistype your Password after a failed attempt. The application can not submit a Password set to "show" that Password.

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Keypad

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Keypad button will pull up the on-screen keyboard.

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The

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button will allow a User to search for a specific record.

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Scan

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Scan button will allow a User to Scan a Password and keep it hidden.

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Edit

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Edit button will let a User edit information that is not an editable field.

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Completed

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Completed button will allow a User to Complete a Service Desk Item.

Inventory

Main Menu

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The Main Menu gives the User access to several Inventory-related actions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.

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The SD Equip Status screen lets the User access Service Desk Items from within PCR-360 and update Equipment activity.Service Desk Equipment Select screenImage Removed

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Once the Service Desk item is entered, the User can select Equipment records on it.Status screenImage Removed

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Once selected, the user can update the Status of the Service Desk Equipment.Service Desk Equipment Item Detail screenImage Removed

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If a piece of Equipment requires additional information, the application will prompt for the details. For hierarchical data, such as Locations, once an initial value is selected, the application will ask if the User wishes to look for child locations. This process will continue until the User either no longer desires to look for further child records or until none exist.

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The Item Bulk Add screen lets the User select a Warehouse and begin to Bulk Add individual items to it.Item screenImage Removed

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Once the Warehouse is selected, the application will need the desired Part Number to Bulk Add.Units Item Status Quantity Comment screenImage Removed

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Once the item is entered, the User must provide any needed Status, Quantity, and Units to add. The User must also add additional comments.

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Purchase Order, Receive

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The Purchase Order, Recieve Receive screen allows Users to select a Purchase Order within PCR-360 and begin receiving Equipment. When selecting a Purchase Order, the application asks if the User wants to keep or change the default Warehouse.Purchase Order Line Items screenImage Removed

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Once the Purchase Order has been selected, the User can view the individual line items on it.

The Receiving Process will repeat until all Equipment on the Purchase Order has been received, or the User decides to stop receiving on that Purchase Order.Asset Item Quantity screenImage Removed

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Once the Equipment to be received has been selected, the User must enter the number of items to be received as a part of the Purchase Order. Once confirmed, the application will prompt the User to add Serial Numbers or MAC Addresses for the Equipment. Users can enter only Serial Numbers, only MAC Addresses, or both.Add Asset Serial Numbers screenImage Removed

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The above image is if the User elects to add both Serial Numbers and MAC Addresses.

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The Transfer Items screen lets a User select two different Warehouses and transfer Equipment from the first Warehouse to the second.Item screenImage Removed

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Once the To and From Warehouses have been confirmed, the User can enter the Item Part Numbers to be transferred from the From Warehouse to the To Warehouse.Units Item Status Quantity Comment screenImage Removed

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Once the item is entered, the User must provide any needed Status, Quantity, and Units to add. The User must also add additional comments.

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The Physical Inventory screen allows the User to select a Warehouse and begin adding Equipment to it.Item screenImage Removed

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After the User has selected the Warehouse, they must enter the Part Number for the Equipment.

The Physical Inventory screen will be returned once all Quantities of the entered Equipment have been added.Units Item Quantity screenImage Removed

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From the Units, Items, and Quantity screen, the User can enter the expected Quantity of Equipment to add to the Warehouse.

This screen will be different, depending on if a User has selected a piece of "Has Units Equipment", a piece of "Cabling Equipment" and/or an "Asset".Physical Inventory Add Units screenImage Removed

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If the Equipment is a "has Units" Catalog, the User will need to enter the individual number of Units for each Quantity of the Equipment.

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In order to access the Admin Menu, the User will need to provide the Scanner App's Admin Password.Image Removed

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The Admin screen grants the User access to various administrative functions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.

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The Delete Batch File screen lets the User delete a currently created batch of scans. Once the batch is deleted, it can not be restored, and all items must be re-scanned if required.

App Desktop

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The App Desktop screen lets the User switch between the Scanner applications quickly.

Review Files

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The Review Files screen allows the User of the Scanner to view details for Equipment that would normally require access to PCR-360. These screens can let a User confirm the Equipment details as they exist within PCR-360.

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The User must first enter an appropriate identifier for the Equipment to pull the History of that Equipment.Service Desk Equipment UDF screenImage Removed

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Once the Scanner has pulled up the Equipment Record, the User will be able to look up added details on the History and status of it. Any User-Defined Fields within PCR-360 will also be displayed on this screen.

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From this screen, the User can view the details of a scanned piece of Equipment.

Workflow

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Before entering Workflow details, the User must enter the Service Desk Order Number that the Workflow is a part of.Select Workflow screenImage Removed

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Once the Service Order has been opened, the User must select the desired Workflow.Workflow Edit screenImage Removed

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Once the Workflow is opened, the User can change the Workflow's Status and add Notes to it. Admin Users of the handheld can also select a different Worker.

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Before adding Equipment, the User must enter the Service Desk Order Number that the Equipment is a part of. End entered, the User will be prompted if they wish to add the To and From Locations for the Equipment.Warehouse Select screenImage Removed

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The User can add the To Warehouse and From Warehouse Locations from the Warehouse Select screen.Item screenImage Removed

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Once the To/From Locations are added, or if the User skips that addition, the User can enter the desired Equipment Catalogs to add to the Service Order.Item Quantity screenImage Removed

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After the Catalog is determined, the User must enter the desired number of that Equipment to add.

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Before entering Labor, the User must enter the Service Desk Order Number that Labor is a part of.Labor Type screenImage Removed

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Once the Service Order has been found, The User can select the type of Labor to apply and the Workgroup that action is a part of. Admin Users of the handheld can also select a different Worker.

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The User must provide the Scanner App's Admin Password to access the Admin Menu.Admin Menu screenImage Removed

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The Admin screen grants the User access to various administrative functions. Tapping on any of the options presented will navigate the User to the indicated feature of the Scanner App.

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