On the General Requests form at help.pcr.com, enter the following information.
Enter a Summary of the work needed. This is a required field.
For example, "Give a user forum access".
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Enter a Description, which should be the details of a given request. This is a required field.
For example, "Please give our new hire "Tim Smith" access to the PCR forum. His email is tsmith@example.edu."
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Any additional information can be entered into the remaining optional fields:
Type of Request
Access to the Forums - request access for users to the PCR forum.
Question - any question that is not covered with the other helpdesk ticket types.
Other
Impact
Click the
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button.
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The General Request will be submitted to the PCR Helpdesk Team for review; PCR will find an answer to your request as quickly as possible.