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The servicedesk REQUEST type allows access to PCR-360 Service Desk items and related data. View full details on Service Desk Action API Calls.

Cable View Path Reports

The cable-view-path REQUEST type allows access to PCR-360 Cable Path Reports for a known Cable View Path. View full details on Cable View Path Report API Calls.

Custom Reports

The rpt REQUEST type allows access to PCR-360 Custom Reports. View full details on Custom Reports API Endpoint.

Getting LIST Values

Excerpt

To retrieve LIST values from the API send a request structured as below:

Code Block
languagexml
https://url/endpoint.json?LIST=VALUE

The List Call is used to locate the proper List RECID value that needs to be passed in the endpoint call

All List Types will be returned from the Endpoint the request was sent to. The format is different depending on the LIST requested but should look similar to the example below.

Code Block
languagexml
{
    "status": "success",
    "page": 1,
    "count": 11,
    "total_count": 3,
    "sd_action": [
        {
            "RECID": 237,
            "VALUE": "Add"
        },
        {
            "RECID": 238,
            "VALUE": "Change Types"
        },
        {
            "RECID": 239,
            "VALUE": "Add Locations"
        }
    ]
}


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The contact REQUEST type allows for adding and updating PCR-360 Contact Records and related data.  View full details on Contact API Calls.

Locations

The location REQUEST type allows for adding and updating PCR-360 Location Records and related data.  View full details on Locations API Calls.

Barcode

The barcode REQUEST type allows PCR-360 to interface with Barcode Scanning Devices to update Equipment Records.  View full details on the Barcode API Calls.

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