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For reference on all non-PCR-360 Functions, please refer to the PHP Documentation.
Allowed Functions
Array
explode , implode , is_array , in_array , array_diff , array_diff_key , count
JSON
cURL
curl_init , curl_setopt , curl_exec , curl_errno , curl_error , curl_getinfo , curl_close , http_build_query
Date/Time
date , time , mktime , strtotime , DateTime , DateInterval , add , sub, diff, format , setTimestamp , setTime , setDate
Debug
error_log, debug
Debug Function
Code Block | ||
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$this->debug(); |
Note: The debug command outputs to a cache which is then displayed in the Debug tab/grid for the Custom Logic you are debugging.
Logical
if , elseif , else , switch , case , default , break , for , foreach , as , while , do-while , return , new
Mathematical
round , trunc ,ceil , floor , rand , srand , pow , exp , abs , max , min , bindec , hexdec , octdec , base_convertarray_column, array_chunk, array_combine, array_count_values, array_diff, array_diff_assoc, array_diff_key, array_fill, array_fill_keys, array_flip, array_intersect, array_intersect_assoc, array_intersect_key, array_intersect, array_is_list, array_key_exists, array_keys, array_merge, array_merge_recursive, array_multisort, array_pad, array_pop, array_product, array_push, array_rand, array_reduce, array_replace, array_replace_recursive, array_reverse, array_search, array_shift, array_slice, array_splice, array_sum, array_unique, array_unshift, array_values, compact, count, current, end, extract, in_array, key_exists, krsort, ksort, list, next, pos, prev, range, reset, rsort, shuffle, sort
Class/Object
get_called_class, get_class, is_a, is_subclass_of
Class/Interface Access
DateInterval, DateTime, Exception, PCR_Event, PCR_Exception, throwable
JSON
json_decode, json_encode, json_last_error, json_last_error_msg, json_validate
cURL
curl_close, curl_copy_handle, curl_errno, curl_error, curl_escape, curl_exec, curl_getinfo, curl_init, curl_pause, curl_reset, curl_setopt, curl_setopt_array, curl_strerror, curl_unescape
Date/Time
add, diff, date_add, date_create, date_create_from_format, date_diff, date_format, date_get_last_errors, date_interval_create_from_string, date_interval_format, date_parse, date_parse_from_format, date_sub, date_time_set, date_timestamp_get, date_timestamp_set, date_timezone_get, date_timezone_set, date, format, mktime, microtime, setDate, setTime, setTimestamp, strtotime, sub, time
Exception Handling
getPrevious, getCode, getLine
Logical
as, if, break, case, catch, continue, default, do, else, elseif, finally, for, foreach, function, match, new, return, switch, try, while
Mathematical
abs, base_convert, bindec, ceil, exp, floor, hexdec, max, min, octdec, pow, rand, round, srand, trunc
PCR-360 Data
call, query listFindCode, listFindValue, listGetByCode, listFindValue , listFindCode query
...
call Function: Calling API Logic
Code Block | ||
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// $apiFunction Examples: saveService, saveServiceDesk, saveContact, saveCable, saveGla, saveEquipment, etc. array $this->call(string $apiFunctionToCall, array $params, bool $commitOnSuccess); |
...
query Function: Querying Data
Code Block | ||
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array $this->query ( string $sql, array $bind_parameters ); |
listGetByCode Function: Retrieving List Values
Code Block | ||
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mixed $this->listGetByCode ( string $list_type, mixed $list_code ); |
listFindValue Function: Retrieving List Values
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string $this->listGetByCode >listFindValue( int $recid ); |
listFindCode Function: Retrieving List Values
Code Block | ||
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string $this->listGetByCode >listFindCode( int $recid); |
PCR-360 Debug
debug, error_log
debug Function: Debugging Custom Logic
Code Block | ||
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$this->debug(mixed $debug); |
String
is_numeric , strtolower , strtoupper , substr , stristr , strstr , stripos , strpos , strripos , strrpos , addslashes , chr , trim , ltrim , rtrim , str_replace , preg_match , preg_replace , preg_split , str_pad , sprintf , substr_replace , strlen
Additional Functions
Contact PCR if you find a function that is not allowed, but would like to use.
Validation functions
setError
PCR-360 Events
attach, attachDb, callCustomEvent, detach, detachDb, trigger
PCR-360 Reports
addError, assign, barcode, loadReport
PCR-360 Utility
arrayToCsv, createFile, sendSystemMessage
arrayToCsv Function: Building CSV Data
Code Block | ||
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string $this->arrayToCsv(array $data, string $delimiter = ',', string $enclosure = '"') |
createFile Function: Creating Inbound/Outbound Files
Code Block | ||
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int|false $this->createFile(string $filename, string|array $content, string $location = 'OUTBOUND', bool $overwrite = false); |
sendSystemMessage Function: Sending a System Message
Code Block | ||
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bool $this->sendSystemMessage(string $subject, string $body, int $contactRecid, string $identifier); |
PCR-360 Validation
setError, setMessage, setWarning
setError Function: Errors and Warning in Validation
Sets a validation error message. This messages output in the UI if the validation logic returns false. If this function is called multiple times, only the message from the last calls is displayed.
setError Function
Code Block | ||
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$this->setError ( string $message ); |
setWarning Function: Errors and Warning in Validation
Sets the validation warning message. This messages output in the UI only if the logic does not return false. If this function is called multiple times, only the message from the last calls is displayed.
...
Code Block | ||
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$this->setWarning ( string $message ); |
Triggering Events
PCR_Event, trigger, attach, attachDb, detach, detachDb
In this example the GLA Replace Event is triggered with specific parameters. For detailed information on which Events can be triggered, and how to trigger those Events, please navigate to the Triggerable Events List page.
PCR_Event Functions
Code Block | ||
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PCR_Event::attachDb("replace-gla", [
"Application_Model_Gla_Gla" => "eventReplaceGla"
]);
PCR_Event::trigger("replace-gla", [
"contact" => 12345, // Contact RECID
"users_recid" => 456, // Users RECID
"glaRecid" => [1111], // Old GLA RECID
"replaceGlaRecid" => 2222, // Replacement GLA RECID
"setInactiveGla" => true,
"comment" => "This is a comment",
]); |
...
In the Custom Logic tab, the following function will allow the User to call a Custom Event. This enables flexibility in having a single custom process gather data to be used in different pieces of Custom Logic.
$this->callCustomEvent('Event Identifier', $data ?? [])
Sending a System Message
A system message can be sent from Custom Logic using the following format:
Code Block | ||
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$contactRecid = %YOUR-CONTACTS-RECID%;
$response = $this->sendSystemMessage(
// Subject
'Test Message',
// Body
'This is a System Message generated from custom logic',
// The RECID of the contact the message will be sent to
$contactRecid,
// The identifier that will be included in the message header ("{$customerName} System Message\n({$logicIdentifier})\n\n";)
%THE-CUSTOM-IDENTIFIER%
);
return true; |
For Custom Events “
THE-CUSTOM-IDENTIFIER
“ is available from $data['custom_identifier'].For the Custom API, “
THE-CUSTOM-IDENTIFIER
“ is available from $apiLogic['IDENTIFIER'].For Custom Validation, “
THE-CUSTOM-IDENTIFIER
“ is not found in any of the variables, so we just need to make it match our Description of the ValidationFor Custom Reports, “
THE-CUSTOM-IDENTIFIER
“ is available from $params['identifier']
Create a File on the Inbound/Outbound Directory using Custom Logic
Users can use Custom Logic to create files directly onto the Inbound/Outbound directories for processing either by internal processes (Inbound) or external processes (Outbound).
Example: arrayToCsv(array $data, string $delimiter=',', string $enclosure='"'): array
$data: An array of values to convert to a single line for a CSV
$delimiter: The character that is used to separate the values
$enclosure: Character used to encapsulate the data when the data contains the delimiter
This is a straight passthrough to PCR_Utility_Csv::array_to_CSV($data, $delimiter, $enclosure);
Example: createFile(string $filename, string|array $content, string $location='OUTBOUND', bool $overwrite=false) : int|false
$filename: The name of the file to create. Any path will be ignored; just the basename used
$content: The data to write to the file. String will be written as is, arrays will be written as if implode('', $content)
$location: The location in which to create the file. Supported values are INBOUND and OUTBOUND any other value should cause the function to return false after logging an error
...
If the location is not supported, it will log an error and return false
...
If the overwrite is false and the file exists, it will log an error and return a false
...
If the location does not exist, it will be created
...
Will call file_put_contents and check the result, if the result is false, an error will be logged
...
Regular Expressions (Perl-Compatible)
preg_filter, preg_grep, preg_last_error, preg_match, preg_match_all, preg_quote, preg_replace, preg_split
String
addslashes, bin2hex, chr, explode, html_entity_decode, htmlentities, htmlspecialchars, htmlspecialchars_decode, implode, ltrim, nl2br, number_format, rtrim, sprintf, str_contains, str_ends_with, str_getcsv, str_ireplace, str_pad, str_repeat, str_replace, str_shuffle, str_split, str_starts_with, strcasecmp, strip_tags, stripslashes, strtolower, strtoupper, substr_compare, substr_count, substr_replace, substr, stristr, strlen, stripos, strpos, strripos, strrpos, strstr, trim, wordwrap
URLs
base64_decode, base64_encode, get_headers, http_build_query, parse_url, rawurldecode, rawurlencode, urldecode, urlencode
Variable Handling
gettype, is_array, is_bool, is_float, is_int, is_iterable, is_numeric, is_object, is_string, isset
Additional Functions
Contact PCR if you find a function that is not allowed, but would like to use.