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Release 2024.2 is now available; it is a major release that contains new features and refinements. 


NOTE: PHP 8.3 is supported and recommended for this upgrade.


We will begin scheduling 2024.2 updates on customer Test systems starting on November 24th, 2024.

Notable Changes

Please review the Database Changes in 2024.2 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.

Important Notice

This version introduces Indexed Grid Searches for Cable Maintenance, Ports Pins Lens, and Location grids. To utilize this feature, specific requirements and configurations are necessary:

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  • Grid Indexing is an optional feature. If your organization does not require it, you can disable this functionality.

Review and Refresh Session(s)

We are planning two Review and Refresh sessions for 2024.2. The first session is scheduled for December 3rd, 2024, at 11:00 AM Eastern, and the second is scheduled for December 4th, 2023, at 3:00 PM Eastern

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Bug Fixes

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New Features

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Changed Features

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Improved Performance

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Removed Features

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Release 2024.2.1 (12-

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13-2024)

Component

Description

Type

Documentation

API

This fixes a scenario in which the API returned the HTML of the error page instead of the standard response format.

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Billing

  • The Stop/Start dates for Alternate Recurring Charges are now correctly set on Service ID Actions.

  • Corrects a bug on the Charge GLA Conflicts grid.

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CustomerCenter

  • Resolves issues when creating duplicate requests through the CustomerCenter, particularly when submitting the same request multiple times.

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Custom Reports

  • Changes Batch Email to use WYSWIG for Email Message.

  • Revised scheduling Options to Batch process.

  • Removes the [Create Batch] button from the Custom Reports grid.

  • Corrects a bug causing all Saved Custom Report data files to be deleted when only one was deleted.

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General

  • Updates all PCR-360 Email columns to allow for 254 characters.

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The system now clears the Table Cache to

Custom Logic

  • Adds support for binding array values to a single bind param when using the custom logic ->query() method, exposes custom logic ->getQueryError() method, and prevent stripping HTML characters on the custom logic debug form.

  • Exposes the authenticated users GLA Permissions for use in custom logic ($user['permittedGlas']).

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General

  • Updates all PCR-360 Email columns to allow for 254 characters.

changeFeature.pngImage Added

  • The system now clears the Table Cache to prevent errors after the Archive Process.

  • Corrects a bug that prevented saving bookmarks to the bookmarks pane.

  • Removes ext-raphf from the composer require.

  • Resolves an error on the Contact Bulk Update form when selecting the Remove Existing Workgroups option.

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Imports

  • Adds a new configuration option to set memory allocation for the Import process.

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  • Imports no longer throw association errors when trying to set inherited UDFs.

  • The Service Import now allows the use of Category Service Catalogs.

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Service Desk

  • Service Desk trying to set inherited UDFs.

  • The Service Import now allows the use of Category Service Catalogs.

  • Resolves an issue with the Location Import clearing address data for fields that aren’t mapped.

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Service Desk

  • Adds a ‘Types’ column to the Requestor picker on the Service Order form.

  • Allows a single Pending Remove action for each Location of a Multi-Location Service.

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  • Service Desk Action UDFs can now be reordered.

  • Corrects the Service Order link used in Notifications to open the specified Order.

  • The Service Catalog Picker on the Service Desk Action form no longer allows Categories, only Assignable Service Catalogs.

  • Corrects the UDC Class association for Service Desk : View / Report : Actions grid. This ensures the correct UDC selection is displayed on the grid.

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Release 2024.2 (11-22-2024)

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