PCR-360 supports a Legacy feature that allows Users to import any number of Legacy Order/Incident records from other systems such as COMIT, Pinnacle, MySoft, etc. into a custom designed legacy table. This data can be searched, sorted, and reported from the PCR-360 Legacy grid. This means the information contained in Service Orders, Help Tickets, Incidents, etc. doesn't have to be lost when converting to PCR-360. This data can be imported from an old system for archiving purposes.

The configuration page for setting up the legacy table can be found in the Legacy Configuration Instructions section

(v1) .Service Desk Legacy v2.1.4.7

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