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Custom Events

Custom Events may be created within PCR-360, however, support for these Events will be limited outside of Professional Services.  For specific questions, please send a message to your Account Manager. Any Errors encountered by the Custom Event, such as Error Details from an exterior API, will be added to the Error Log located at Admin > Error Log Explorer, as well as any related logs for Escalations.

The Events grid will store custom Event calls for PCR-360 to trigger Events in a particular instance of PCR-360. Using the Trigger Event button, a User can manually run their Custom Events.

Example Custom Event

Logic tab

The Logic tab is where the Custom Logic can be written and reviewed.

A User can quickly review the code written for the specific event with the Validate PHP button.

Users will be limited to the white-listed functions for PHP in PCR-360. A list of the functions can be seen in PCR-360 by clicking on the Help button.

Schedule tab

Add New Schedule Event form example

Debug tab

Debug Tab Example

The Debug tab shows the results of debug function calls. This debug information is cleared after 24 hours.

Example

This example shows a Custom Event that invoking the call function: How can regular maintenance be scheduled for Equipment?

Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242