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Setting Up Your Scanner

Overview

Once the Big River Barcode App is installed on your Scanner Device, you must ensure that PCR-360 is set up for valid API Credentials.

API Key

Barcode Sample API Key

The Barcode API requires the User Authentication login. Permissions will need to be granted to Read and Write for the Barcode and Service Desk Endpoint, as well as Read permissions for the SQL Module. The Service Desk Endpoint will also need Read/Write access to UDFs and Remarks.

Valid Users

Barcode Sample User

Users must be added to the API Key to use it, like in the above example.

If your Organization is using a single sign-on integration such as LDAP or Shibboleth, User's passwords must be assigned to those using the scanners. This can be done from the API Key User form.

Manage API Key User form example

Use the Reset Password button to trigger a password reset.

Note: This requires the Password Reset Notification to be active and outgoing email enabled.

Configuring the App

To configure the Big River Barcode App:

  1. Open the App You are going to Configure (Inventory, Service Desk)
    • This example will use the Inventory App
  2. Go to the Admin Section using the Admin button
    Log On screen
  3. Enter the Admin Password to continue

    Note: if your Application is still using the default Admin Password, during the setup process, it is recommended to change the Admin Password
  4. Click on the URL button on the Admin Menu
    Scanner App Admin Menu
  5. Configure the URL with the API URL that you set up for other API integrations. If you do not have an API URL configured see Getting Started with the API article within this wiki.
    PCR360 URL Screen
  6. Click "Yes" to confirm the entry
  7. Click on the Confirm button
  8. Click on the Exit button
  9. In PCR-360, open the Barcode Tab for the API Key
    Barcode Sample API Key
  10. Click on the API Key button on the Admin Menu
    Scanner App Admin Menu
  11. In the Scanner App, configure the API Key
    • This can be done easily by using the Barcode Scanner to scan the API Key displayed in PCR-360 as a Barcode
      API Screen
  12. Click "Yes" to confirm the entry
  13. Click on the Confirm button
  14. Click on the Exit button
  15. Exit the Admin Menu
  16. Verify the App is now configured by logging in using a valid User name and password.

Once completed, the other application will need to be set up, using the same process.

Changing the Admin Password

  1. Open an App (Inventory, Service Desk)
    • This example will use the Inventory App
  2. Go to the Admin Section using the Admin button
    Log On screen
  3. Enter the Admin Password to continue
  4. Click on the Admin Password menu option
  5. Enter a new Admin Password
    Admin Password Update screen
  6. Click on the Confirm button

Help Desk Portal - Email: help@pcr.com - Phone: 616.259.9242