{"type":"doc","content":[{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"outline":{"value":"true"},"style":{"value":"none"}},"macroMetadata":{"macroId":{"value":"3d76d543-8195-4119-8da2-8967319f0a70"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"f763e331-58e8-48c4-9532-c793a3e90b92"}},{"type":"heading","attrs":{"level":2},"content":[{"text":"Capability","type":"text"}]},{"type":"paragraph","content":[{"text":"This Import will allow the User to add or update Charges on Equipment for Billing. ","type":"text"},{"text":"In order to add a charge to a piece of ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":"Equipment","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}},{"type":"link","attrs":{"href":"/wiki/spaces/pcr360wiki/pages/17238958"}}]},{"text":", the \"","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":"Billable","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}},{"type":"strong"}]},{"text":"\" flag of the Equipment must already be set.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"type":"hardBreak"},{"text":"By default, this import will always Add new charges, not Update existing charges. Care should be taken, as this can create duplicate charges. There is an optional UPDATE Flag that can be set to force the import to do Updates instead of Adds.","type":"text"},{"type":"hardBreak"},{"text":"The import cannot delete existing charges, but it can set an existing MRC charge Stop Date to end the charge.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Matches On","type":"text"}]},{"type":"paragraph","content":[{"text":"For adds and updates, the import will find the Equipment to add the Charges to using the ","type":"text"},{"text":"Asset Tag, MAC Address, Equipment ID (and Location), Serial Number, and Equipment RECID.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"paragraph","content":[{"text":"For updates, the import needs to find the Charges to update. At a minimum, this also requires the Charge Catalog, and Charge Type must be provided. Optionally the Start Date, Override Amount, and Quantity can be provided. If the values provided match more than one charge, then all of those that match will be updated. Alternatively, the Equipment Charge RECID can be provided, and this will override all other key values to find the exact Equipment Charge to update.","type":"text"}]},{"type":"paragraph","content":[{"text":"The Equipment Charge Type is only required if there are duplicate Charge Catalogs.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Fields","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Equipment Charge Description","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This will override the ","type":"text"},{"text":"Charge Catalog","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/display/PCR360/.Charge+Catalogs+v2020.3"}}]},{"text":" Description for Billing.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Equipment RECID","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype Number","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This can be used to find Equipment Records for updates. This is especially useful for finding Equipment records that have blank Equipment ID, Asset Tag, and Serial Number.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"If a value is provided for the RECID, then it will be assumed to be an update operation, and no other keys will be tried to find the existing record.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Asset Tag","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Serial Number","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Data type is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The Serial Number may be ","type":"text"},{"text":"Required","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}}]},{"text":", depending on the state of the REQUIRE_SERIAL_NUMBER configuration setting in your environment.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Mac Address","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Data type is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The MAC Address must be in a valid MAC address format. These examples are valid: 99:00:34:4a:44:44, 99-00-34-4a-44-44, 990.034.4a4.444, 9900344a4444.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Equipment ID","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Location","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text"},{"text":"Hierarchical String","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}},{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/x/wpEQAQ"}}]},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Location Type","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Used for the Location lookup if provided.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Permitted values are from ","type":"text"},{"text":"List Values","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/x/pPYQAQ"}}]},{"text":" of type LOCATION_TYPE: Site, Building, Floor, Room, Cube, Truck, Closet, Rack, Elevation, Manhole, or Warehouse.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"User entered values to the LOCATION_TYPE list may also be used.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Override GLA","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":"Hierarchical String","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}},{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/x/wpEQAQ"}}]},{"text":".","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Charge RECID","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text"},{"text":"Number","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is used only as a lookup key for Charge Updates.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Charge Catalog","type":"text"}]},{"type":"paragraph","content":[{"text":"Required","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}}]}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The Charge Catalog Name expects just the name, and will only work if the name is unique in the whole catalog.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Charge Type","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This flag is only needed if there are multiple Charges with the same Names that have different types.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"If this is set, it must be set to the code of one of the CHARGE_TYPE List Values from the ","type":"text"},{"text":"List Values","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/display/PCR360/.List+Values+v2018.1"}}]},{"text":" grid.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Allowed values are the System Use Values: MONTHLY_RECURRING, NONRECURRING, QUARTERLY, SEMI_ANNUAL, and ANNUAL_RECURRING.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Override Amount","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text"},{"text":"Number","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is only allowed if the Charge Catalog entry allows '","type":"text"},{"text":"Override Charge Amount","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/display/PCR360/.Charge+Catalogs+v2020.3"}}]},{"text":" '.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"New Override Amount","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text"},{"text":"Number","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]},{"text":".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"If you map the New Override Amount and provide a blank value, then any existing Override Amount on the charge will be removed.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is only allowed if the Charge Catalog entry allows overrides. Used for updates.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Quantity","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is Number.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"New Quantity","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Required","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}}]}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Bill Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Required","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ff0000"}}]}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Start Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The default is Today's Date.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is the Start Date for MRCs and ARCs. Filling this field for NRCs will cause an error.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Stop Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is Date.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Used for MRCs only.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"NRCs ignore this field.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Recurring Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The default is Today's Date.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is the Recurring Date for ARCs. Filling this field for NRCs or MRCs will cause an error","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Transaction Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"The default is Today's Date.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This is the Transaction Date for NRCs. Filling this field for MRCs or ARCs will cause an error.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Effective Date","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is String.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is \"TODAY\".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Allowed values are \"BACKDATE\" and \"TODAY\".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"This flag is used to determine the date that an updated charge will stop and restart.","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Alternate Recurring Charges (Quarterly, Semi-Annual, and Annual), when updated, will always use BACKDATE as the Effective Date.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Prorate","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Datatype is ","type":"text"},{"text":"Boolean","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/x/0JEQAQ"}}]},{"text":".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Default value is \"false\".","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"Allowed values: 1, Yes, and True sets the Prorate flag to True [1].","type":"text"}]},{"type":"paragraph","marks":[{"type":"indentation","attrs":{"level":1}}],"content":[{"text":"All other Values will enter as False [0].","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Child Records","type":"text"}]},{"type":"paragraph","content":[{"text":"Equipment Charges are a Child record of ","type":"text"},{"text":"Equipment","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/pcr360wiki/pages/17238958"}}]},{"text":". As such, they can only be added to existing ","type":"text"},{"text":"Equipment","type":"text","marks":[{"type":"link","attrs":{"href":"/wiki/spaces/pcr360wiki/pages/17238958"}}]},{"text":" RECIDs.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Flags / Conditional Logic","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"EQUIPMENT_CHARGE_TYPE:","type":"text"}]},{"type":"paragraph","content":[{"text":"Datatype is String","type":"text"}]},{"type":"paragraph","content":[{"text":"Default value is blank.","type":"text"}]},{"type":"paragraph","content":[{"text":"This flag is only needed if there are multiple Charges with the same Names that have different types.","type":"text"}]},{"type":"paragraph","content":[{"text":"If this is set, it must be set to the code of one of the CHARGE_TYPE List Values from the ","type":"text"},{"text":"List Values","type":"text","marks":[{"type":"link","attrs":{"href":"https://pcr360.atlassian.net/wiki/display/PCR360/.List+Values+v2018.1"}}]},{"text":" grid.","type":"text"}]},{"type":"paragraph","content":[{"text":"Allowed values are the System Use Values: MONTHLY_RECURRING, NONRECURRING, QUARTERLY, SEMI_ANNUAL, and ANNUAL_RECURRING.","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Errors","type":"text"}]},{"type":"paragraph","content":[{"text":"When an Import Line fails, it is usually because the Line falls into one of the following categories:","type":"text","marks":[{"type":"textColor","attrs":{"color":"#172b4d"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The value provided from another table was not found, or multiple matches found within the Database","type":"text"}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"","block-inline":true,"nestedContent":{"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toggle-cloak","parameters":{"macroParams":{"__bodyContent":{"value":""}},"macroMetadata":{"macroId":{"value":"d6db053b-4cb2-46f2-84f0-041ed12383ea"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://compositiontabs.bobswift.appfire.app/assets/img/composition80x80.png"}}],"title":"(Legacy) Toggle Cloak"}}}}],"version":1}}}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"

Error : No Matching Charge Catalog entries for '<chargeCatalogName>'
Error : Multiple Matching Charge Catalog entries for '<chargeCatalogName>'
Error : Invalid Expense GLA '<EXPENSE_GLA>'
Error : Invalid Charge Catalog '<chargeCatalogName>'
Error : Full Charge Catalog Path <CHRG_CATALOG_FULL_NAME> is Invalid

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Error : Trying to use Inactive Charge Catalog <chargeCatalogName>, on service <serviceId>

Error : Missing Charge Catalog"

Warning: Not updating Prorate flag because new Stop Date is before today
Warning: Not updating Amount because new Stop Date is before today
Warning: Not updating Override Amount because new Stop Date is before today
Warning: Not updating Quantity because new Stop Date is before today
Warning: Not updating GLA because new Stop Date is before today
Error : Unable to convert '<BILL_DATE>' into a valid date
Error : Unable to convert '<STOP_DATE>' into a valid date
Error : Charge Type <CHARGE_TYPE_CODE> is Invalid
Error : Equipment's Dept Hierarchy owner has no Billing Group
Error : Equipment's Contact owner has no Billing Group
Error : Import Format references obsolete 'Amount' field. Replace it with 'Override_Amt'.

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Error : Failed to save Equipment_Charges record; <errorMessage>

If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.

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