(2024.1) Service Soft Numbers tab

Soft Numbers

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Soft Numbers Tab example

The Soft Numbers (sometimes called Line Appearance) tab is only available for Phone Services. Here, Users can choose to add an existing Phone Service as a Soft Number. Click the button located on the Grid Toolbar above the Soft Numbers Grid. Add a new Soft Number by clicking the button. For example, a department's numbers might appear on an administrative assistant's phone.  

While Users who select Add Existing are prompted to choose from a list of existing Active Phone Services, Users who select Add New are prompted to define a new Phone Service in its entirety. Because a Soft Number is a Phone Service in its own right, the Soft Number data entry form is virtually identical to the original Phone Service data entry form.