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(2022.1) Service Desk Change Actions - Move

Owned by Brian Dixon
Jan 08, 2024
1 min read

Move

This option will move the Service to a new Location.

The Service, SLA, Reference, Service Host, and Move to Location fields should be editable. The rest are read only.

When choosing a Service with multiple Locations, the Location field will be changed to a picker. The User can then choose which Location to move. The Move To Location should still have a picker and be editable.

When the Action is Completed, the Location on the Service will change to the Location specified in the “Move to Location” field on the Action. Any Equipment and Cable changes will show up on the Service.

When the Action is Finalized the Charges will be added to the Service.

See Quick Reference: Move to create a Move Order.