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JITC Troubleshooting
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JITC Troubleshooting

Owned by Marty Goodrich
Last updated: Jan 07, 2025
1 min read

500 Error

Get the real error from the CLI

php /var/www/pcr360/prod/cli/zfcli.php -a update.validate.index -d -e prod -i /var/www/pcr360/configs/pcr360.ini

 

If the error is not with the application, it could be with the CRL List.

Reset CRL on the Webserver

/usr/local/sbin/dod-crl.sh -uc -dj -dp systemctl restart httpd

 

Reset CRL and flush MySQL Hosts on the Database Server

/usr/local/sbin/dod-crl.sh -uc -dj -dp mysqladmin -p flush-hosts systemctl restart mysql

 

File Permissions

chown -R tachyon:pcr /var/www/pcr360/prod chown -R apache:pcr /var/www/pcr360/prod/data /var/www/pcr360/prod/logs /var/www/pcr360/data /var/www/pcr360/prod/public/media/custom/ find /var/www/pcr360/prod -type f -exec chmod 664 {} + find /var/www/pcr360/prod/data -type f -exec chmod 664 {} + find /var/www/pcr360/prod/logs -type f -exec chmod 664 {} + find /var/www/pcr360/prod -type d -exec chmod 775 {} + find /var/www/pcr360/data -type d -exec chmod 775 {} + find /var/www/pcr360/prod/data -type d -exec chmod 775 {} + find /var/www/pcr360/prod/logs -type d -exec chmod 775 {} + chown apache:pcr /var/www/pcr360/prod/external/syschk.sh /var/www/pcr360/prod/external/ssl-cert-info.sh chmod 700 /var/www/pcr360/prod/external/syschk.sh /var/www/pcr360/prod/external/ssl-cert-info.sh chcon -t httpd_sys_content_t /var/www/pcr360/prod -R chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/logs -R chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/data -R chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/public/media/custom -R chcon -t httpd_sys_rw_content_t /var/www/pcr360/data -R

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