Release 2024.1 is now available; it is a major release that contains new features.
NOTE: PHP 8.1 IS REQUIRED for this upgrade.
We will begin scheduling 2024.1 updates on customer Test systems starting on January 29th, 2024.
Please review the Database Changes in 2024.1 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.
Review and Refresh Session(s)
We are planning two technical overview sessions for the new functionality. These sessions will be tailored to those with technical knowledge or experience using PCR-360 customizations, but all are welcome. The first session is scheduled for January 22, 2024, at 11:00 AM Eastern, and the second is scheduled for January 24, 2024, at 3:00 PM Eastern.
Key
| Expand |
|---|
Bug Fixes | 
| New Features | 
| Changed Features | 
| | 
| Removed Features | 
|
|
Release 2024.1.4 (
...
05-
...
24-2024)
Component | Description | Type | Documentation |
|---|
API | | | (2024.1) Endpoints |
CustomerCenter | Resolves an issue on the CustomerCenter packages page where switching between list and grid view did not retain the selected package type, resulting in all packages showing. Resolves an issue with Package Types not displaying in the CustomerCenter side navigation on the packages page. Resolves drop-down UDFs not populating with the service UDF values for changing/removing actions in the CustomerCenter cart. Resolves an issue where Service UDF values are being reset after converting from a request to an order. Adds more error handling in CustomerCenter to support Custom Validation messages when dealing with Request-related tasks. Exporting Ad-Hoc reports from CustomerCenter no longer includes columns that were not marked as visible. Resolves an issue where General Inquiries submitted through CustomerCenter were requiring UDFs from other topics. It resolves an issue where the UDF descriptions were not displayed for items added via a package. The Approval Criteria matching is now more explicit. Resolves issues with Requests requiring additional approvals.
| | |
General | | | |
Resolves an issue where the application gets stuck in a loop when logging out with JITC mode enabled. Adds a Database Rollback to failed Custom Validation calls. This will now also roll back the child data updated prior to a Custom Validation failure. Corrects the line number inconsistency for Custom Logic errors with <?php tags Corrects the Specified Date selection for Date to Last Billed on Charge Catalog Default Amount Changes.
| | |
Inventory | | | |
Service Desk | Changes the “From Location” on the Service Desk Equipment move to “Current Location,” which more accurately reflects the data it represents. Resolves an isssue where the Service Desk Equipment grid value and Service Desk Equipment form value are not always the same value. Resolves an issue where the Service Desk Equipment form was not populating the Equipment Picker properly. The Service Request to Service Order conversion no longer errors when TASK actions are present. Resolves an issue where the Service Desk Equipment Form is loaded with bad data (e.g., When Removing some Equipment, the “From Location” on the Service Desk Equipment form's grid didn’t always show the data for the “From Location,” even for identical Location types.) Completing Service Desk Equipment (with a quantity of zero) no longer requires Equipment-identifying fields (i.e. Asset Tag, Equipment ID) to be populated.
| | |
| | |
...
