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ServiceDesk Service Request Approved
Purpose
The ServiceDesk Service Request Approved Notification is used to alert stakeholders that the Request has been Approved and that the Request process can move forward.
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The ##SD_OWNER_EMAIL## placeholder will insert the email of the Owner (either Contact or Department Hierarchy ) into the To: field of the email and is always included.
The ##COORDINATOR_EMAILS## placeholder will insert the emails of the Coordinators of the Department and is only included if a Coordinator is assigned to a Department.
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