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To Change an Owner Name:
Navigate to Main > People > Workers / Contacts.
- Find the Contact you want to change by using the picker above the Grid or a filter in a Grid column. Use the 'Show Filters' button to display all applied filters and modify as needed.
- Double click on the entry you want to change or click once on the entry and click the 'Edit Selected' button.
- Change the required information and click the 'Save' button.
To Change the Owner of a Service
Navigate to Main > Services and choose the appropriate Service type. In this example, Phones is used.
- Find the Service you want to change. If the number is known, enter it into the Search Bar or use one or more column filters on the Grid.
- Double click the entry you want to change, or click once on the entry row and click the 'Edit Selected' button.
- Delete the current Owner. If the new Owner already exists in PCR-360, enter or select the new name by using the Owner picker.
Note: If the new Owner does not already exist, follow the steps below - Create a New Owner/Customer before moving on to step 4. - Click the 'Save' button.
Create a New Owner/Customer:
Navigate to Main > People > Workers / Contacts.
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