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This Import enters all Calls into the system and associate them with their respective Service IDs.

Fields

Originating Number

Required

Datatype is String.

The From Number is sometimes looked up in VH Data table.

The following factors determine if and how this is done:

    • If the From City, State, and
  • Lata
    • LATA are provided, the lookup is not done.
    • If the From Number is 4 digits long, the default NPA-NXX set in the Tenant Management grid is used.
    • If the From Number is 7 digits long, the default NPA set in the Tenant Management grid is used.
    • If the From Number length is not 4, 7, or 10, the From Number lookup is not done.

Dialed Number

Required

Datatype is String.

The To Number is sometimes looked up in VH Data table.

The following factors determine if and how this is done:

    • If the To City, State, and
  • Lata
    • LATA are provided, the lookup is not done.
    • If the To Number starts with 011, the call is marked as International. Then, the VH lookup is done.
    • If the Call Type has already been determined to be International, Emergency, Mexico, Toll-Free, or Info, the VH lookup is not done.
    • If the To Number is 4 digits long, the default NPA-NXX set in the Tenant Management grid is used.
    • If the To Number is 7 digits long, the default NPA set in the Tenant Management grid is used.
    • If the To Number is 11 digits long and starts with a 1, the 1 is removed before the lookup.
    • If the To Number length is not 4, 7, 10 or greater, the To Number lookup is not done.

Call Date

Required

Datatype is String.

Call Time

Required

Datatype is String.

Call Duration

Required

Datatype is String.

Call Date/Time

Required

Datatype is String.

Auth Code

Datatype is String.

The Default value is blank.

Service ID

Datatype is String.

The Service ID To Bill the Call.

The call is billed to the provided Service ID value.

This could be a Phone Number, Authcode, or any billable service.

If one is not provided, the call is billed to the provided Authcode.

If there is no Authcode, it is billed to the Originating Number for Outgoing Calls or Dialed Number for Incoming Calls.

Bill Date

Datatype is String.

Call Type

Datatype is String.

Must be one of the CALLTYPE List Type values.

Common values are Local, Incoming, Intrastate, Interstate, International as well as others.

Cost

Datatype is String.

The Default value is $0.00.

Dialed City

Datatype is String.

The Default value is blank.

Dialed State

Datatype is String.

The Default value is blank.

Dialed LATA

Datatype is String.

The Default value is blank.

Originating LATA

Datatype is String.

Default value is blank.

Originating City

Datatype is String.

The Default value is blank.

Originating State

Datatype is String.

The Default value is blank.

Incoming Trunk

Datatype is String.

The Default value is blank.

Outgoing Trunk

Datatype is String.

Default value is blank.

Errors

Because of the very large volume of Imported data that can occur for Calls and Usage Imports, the Error reporting is done very differently. For other Imports, if an Error happens, the Error is reported in the Imported Records grid. For Calls and Usage, the Error is stored as a code in the Call or Usage record. The available codes are in this list. This list is shared for Calls and Usage. Some of these are specifically for Calls and never happen for Usage.

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  • If a Service ID is provided, that value must exist as a Service.
    • else for Incoming Calls, the Dialed Number must exist as a Service ID.
    • else if an Authcode is provided, the Authcode Service ID must exist.
    • else for all other Outgoing Calls, the From Number must exist as a Service ID.