PCR-360 can be upgraded at any time that the customer chooses. PCR does not force upgrades on customers. However, it is recommended that upgrades are done as often soon as possible in order to take advantage of improved application features. PCR supports bug fixes for the current and the newest previous version. Bugs in older versions will be identified, but will only researched for the most current versions. Bugs in older versions will be identified, but will only researched for the most current versions. A bug in an older version may have already been fixed in a current version. However, if a bug is found in an older version the bug will be fixed in the newer version and not in an unsupported version. For example, the current versions of PCR-360 are 2019.1 and 2018.1 are supported for PCR-360. If you currently have a customer who is currently using version 2.1.4.7 and you find a finds a non-critical bug, that bug will be addressed in versions 2018.1 and 2019.1. and not not 2.1.4.7.
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