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This field is only used for UPDATES.
See the Notes for more details.
Warnings and Errors
The following warnings display if the Service Charge UPDATE fails:
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- Error : Import Format references obsolete 'Amount' field. Replace it with 'Override_Amt'.
- Error : Service ID not set
- Error : Service ID is blank
- Error : No service record for service ID <serviceId>
- Error : Multiple service records for service ID <serviceId>
- Error : Service <serviceId> is Available
- Error : Service <serviceId> is not Billable
- Error : Full Charge Catalog Path <CHRG_CATALOG_FULL_NAME> is Invalid
- Error : Charge Type <CHARGE_TYPE_CODE> is Invalid
- Error : Service's Dept Hierarchy owner has no Billing Group
- Error : Service's Contact owner has no Billing Group
- Error : Service <serviceId> has no Owner
- Error : Trying to use Inactive Charge Catalog <chargeCatalogName>, on service <serviceId>
- Error : Trying to assign amount for Non-Overridable Charge <chargeCatalogName>, on service <serviceId>
- Error : Invalid Charge Catalog '<chargeCatalogName>'
- Error : No Matching Charge Catalog entries for '<chargeCatalogName>'
- Error : Multiple Matching Charge Catalog entries for '<chargeCatalogName>'
- Error : Missing Charge Catalog"
- Error : Invalid Expense GLA '<EXPENSE_GLA>'
- Error : Unable to convert '<BILL_DATE>' into a valid date
- Error : Unable to convert '<STOP_DATE>' into a valid date
- Error : Failed to save Services_Charges record; <errorMessage>
Notes
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By default, the GLA Charges import always adds new charges. It never updates or removes charges. This can create duplicates.
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