Release 2019.3 is now available. This patch contains a number of bug fixes and refinements. We will begin scheduling 2019.3 updates on customer Test systems starting May 29th, 2019.
Notable Changes
The most significant change to PCR-360 we have made in this release affects all grids and pickers in the application. By default, the grid count is now disabled on all grids and pickers. We have made this change in order to drastically improve performance by reducing the grid load time across the application. In our testing, we found some grids load, on average, twice as fast, or more. We believe this change will improve the overall usability of the application and allow our users to complete their work more efficiently. Please review the documentation (linked in the release notes below) to see how the grid functionality has changed with this release.
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Component | Description | Type | Incident(s) | Documentation |
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API | Added a Service Desk Labor endpoint to the API. | Service Desk Labor API | ||
Billing | The CSV option for the "Full Detail View" of the Bill now returns a CSV file containing the full Bill Details. | IN201731626 IN201731500 | View Bill | |
Long Service Desk Descriptions without spaces no longer run off the side of the Report Printout. | IN201731654 | |||
Bill Approval no longer throws an error when the Invoices configuration option is disabled. | ||||
Calls | Added "Cost Before Markup" to the Call Details and Usage Details grids. | |||
CustomerCenter | Removing a piece of stand-alone Equipment from the My Equipment Grid in CustomerCenter no longer triggers a 500 Error. | IN201935413 | ||
The Request Tracking Page now displays the "Move To Location", "Move Address", and "Move Building ID" when a "Move To Location" is entered on the 'Action'. | ||||
General | Grid counts are now disabled by default. This greatly improves overall application performance and reduces load times on grids. | |||
Changed Building Number to Building ID on the Locations grid and the Locations' Address tab. | ||||
Subgrid page navigation now works correctly. Some subgrids were not displaying information; this has been fixed. | ||||
Dashboard drill-down now displays the correct number of results. | IN201832282 | |||
Navigating Tab Grids with the Next and Previous buttons no longer generates an error when trying to navigate past the first or last page. | ||||
Inventory | Inventory counts now exclude Consumed Equipment Records. This includes the Equipment Availability Indicator. | |||
The Associated Service ID Picker on Equipment now properly limits the Services by Location for Single-Location Services. | IN201834873 | |||
Imports & Exports | Improved the performance of the GLA Charge Import. | IN201935271 | ||
The Equipment Import can now update the Location of Existing Equipment. | IN201832773 | Equipment Import | ||
If part of a Service Import fails, it no longer rolls-back the changes from the rest of the file. | IN201833708 | |||
Resolved a number of issues with the Import definition header functionality:
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The Equipment Import no longer throws an error when the import line contains unit values. | IN201935592 | |||
Reporting | When CSV is the default option on the Generate Report Form, the Send Email checkbox is now enabled. | |||
Services | Added the fields "Company ID", "Reference" and "Rating Group" to the Service Bulk Update. | IN201834935 IN201834931 | Service Bulk Update | |
Service Desk | Added a "Location Column" to the Service Desk Workflow Report. Added a "Move To Location Column " Column to the Service Desk Workflow Report. | |||
Optimized the Service Desk Equipment Report so it no longer hangs when loading the grid. | ||||
The Service Desk Labor Report now correctly opens the Service Desk Form instead of the Service Desk Labor formForm. |
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