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The Return Order screen allows the User to create and manage Inventory Return Orders. Return Orders require a Vendor and a Warehouse, Equipment from the Warehouse can then be added to the Return Order. A Return authorization number for the Order may be specified.
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Return Order tabs
On the Return Order are the following tabs: Equipment, Activity/Remarks, Attachments, and User Defined Fields.
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To create a new Return Order click the 'Add' button on the grid.
When the Return Order form opens, add the Warehouse the Equipment will be returned to and the Vendor as well. Users may also specify a return authorization number if applicable. Add Equipment to the Order on the Equipment tab which will appear in the grid with status set to 'Returned'.
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The status of the Return Order must be set to 'Open' in order to receive Equipment back into Inventory. When you receive items back from repairs/replacement, select their lines from the Return Order and click Receive Item R button. You can do multiple at once if you wish.
Within this form, you can use the Edit Selected button to update incoming items' conditions and return statuses (Repair or Replace) as well as assign new Serial Numbers and Asset Tags. You can also quickly switch the Repair or Replace status using the
,
or
buttons to change selected rows' return status. Lastly, you can change the destination Warehouse of the received items. You'll be limited to the Warehouse selected for the Return Order, and its descendant Warehouse Locations.
When you're finished making adjustments, click the Save and Close the button. You'll be warned that the action cannot be undone. Confirm to continue, and your item is placed back into Inventory at "Unassigned" status.
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