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  • Required Fields:
    • Status - The status of the Return Order will allow Inventory Managers to sort Return Orders more easily. 
      • Pending - The Pending status is meant to be used when you are building a Return Order, but before you have sent it to the Vendor. This status allows for internal processes like approvals from internal organizational business practices to go through. If the Return Order or Equipment on it is declined at any point before the Return Order is sent to the Vendor, they can be edited by the Inventory Manager.
      • Open - The Open status is meant to be used to receive Equipment back into Inventory. When you receive items back from repairs/replacement, select their lines from Process Inventory on the Return Order and assign an Action to the Equipment depending on how the User wants the Equipment to be returned.  When you click the Process Item(s) button. You can do multiple at once if you wish, you can choose to Edit, Repair, Replace, or One Way the selected line of Equipment.
      • Closed - The Closed status can only be set once all the Inventory is Repaired, Replaced, or One Way on the Return Order. This status lets Users know that the Return Order has been addressed and all the Inventory is receivedhas been Processed.
    • Created Date - The Created Date field will let Users know when the Return Order is created.
    • Warehouse - The Warehouse on the Return Order Form Header is only a placeholder, a default value. It is used for the Warehouse Picker on the Return Order Process form (when you decide to Repair/Replace/One-Way the line item). You can change that  Warehouse selection to an alternate and the Repair/Replace Equipment will be stored to that Warehouse. There is no additional logic behind this field.
    • Vendor - The Vendor selection filters which Equipment Catalogs can be added to the Return Order. It is not possible to return something to a vendor that can't be ordered from that vendor.

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