Release 2019.2 is now available. This patch contains a number of bug fixes and refinements. We will begin scheduling 2019.2 updates on customer Test systems starting April 22nd, 2019.
Note: All versions after 2018.1 require an upgrade to PHP 7.2, hosted customers and customers who have 2018.1 already have the PHP upgrade. Most updates to test systems will need to occur during non-business hours. Please send any scheduling requests to help@pcr.com.
This release contains some table changes that could cause issues with Adhocs, API calls, or other custom processes. Please review the Database Changes in 2019.2 to review the changes and make the necessary changes to your customizations.
Licensed Customers will need to install PHP 7.2 before we can upgrade test to 2019.2, the instructions can be found here: PHP 7.2 Upgrade. Please consult PCR before upgrading your system.
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Component | Description | Type | Incident(s) | Documentation |
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API | The permissions set on each API Endpoint are now obeyed when called from a Custom Endpoint. | Custom API | ||
Escalations & Notifications | Added a process to convert the Escalation Sequences to the new format used in 2019.1. | IN201935672 |
Release 2019.2.1 (
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General | Corrected a missing parameter from the Initial 2019.2 release. |
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