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If the Contact should never be allowed to be associated with a GLA simply click the 'Permit None' button. Image Removed the Image Added button. Any previously associated GLA(s) will be removed and a message will appear in the grid that says 'No GLA entries may be used with this Contacts entry.' By default, when a new Contact is created the Permit None option is automatically added.

To remove the 'Permit None' restriction, simply select the message in the grid, and then click the Image Added button.

GLA Permissions Contact Inheritance

Users can set the 'Delete Selected' button. Image RemovedPermission at the Department level and the Contact will automatically inherit the GLA Permissions from the Department level. Any GLA Permissions that the Contact inherits from the Department will be displayed on the 'GLA Permissions' tab by pressing the Image Added button.

Image Added

GLA Permissions Contact Inheritance from Department Rules

Below are the rules as to how a Contact assigned to a Department inherits the GLA Permissions from that Department

• When Contact assigned to Department Contact will inherit all of the Departments current GLA Permissions.
• When Department adds a new GLA Permission(s), assigned Contact will inherit that/those new GLA Permissions.
• When Department deletes a GLA Permission(s) assigned GLA will gain/lose those GLA Permissions.
• When Contact is unassigned from a Department the Contact loses the GLA Permissions from that Department.
• When the Contact is assigned to a Department (B) that is the Child of another Department (A), the Contact will inherit
  the GLA Permissions of both of the Departments.
• When Department A gets a new GLA Permission(s), the assigned Contact will inherit those GLA Permissions.
• When Department A deletes a GLA Permission(s), the assigned Contact will lose those GLA Permissions.
• When a Contact is unassigned from Department B, it will lose the GLA Permissions from both Department A and B.

GLA Approval

The 'GLA Approval' tab is used to assign the range(s) of GLAs that a Contact has access to for approving Requests . For the tab to appear the Contact must first be set to the 'User' type. When a GLA set on the GLA Approval tab is used in the Request initiated in the CustomerCenter , that Worker/Contact will be notified that there is a Request that is "Pending Approval". Putting the GLA on the GLA Approval tab also automatically makes the GLA require approval.

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