Release 2019.3 is now available. This patch contains a number of bug fixes and refinements. We will begin scheduling 2019.3 updates on customer Test systems starting May 29th, 2019.
Notable Changes
The most significant change to PCR-360 we have made in this release affects all grids and pickers in the application. By default, the grid count is now disabled on all grids and pickers. We have made this change in order to drastically improve performance by reducing the grid load time across the application. In our testing, we found some grids load, on average, twice as fast, or more. We believe this change will improve the overall usability of the application and allow our users to complete their work more efficiently. Please review the documentation (linked in the release notes below) to see how the grid functionality has changed with this release.
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Component | Description | Type | Incident(s) | Documentation | ||||
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General | The Charge Total fields on forms stopped displaying data after the grid count changes; these fields now display data. Affected forms: GLA, Services, Service Desk (Charges tab and Labor tab), and Service Desk Estimate. | IN201935883 | ||||||
Imports | The Path Full import expects Location Types to be provided with multiple components (just like the Location). The Import no longer fails if multiple levels are provided for the Location Type. | IN201935883 | Services | The Charge Total fields on the Service form stopped displaying data after the grid count changes; these fields now display data. | ||||
Time Entry | The "Hours Total" on the Time Entry grid stopped displaying data after the grid count changes; this field now displays data. |
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Component | Description | Type | Incident(s) | Documentation |
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API | Added a Service Desk Labor endpoint to the API. | Service Desk Labor API | ||
Billing | The CSV option for the "Full Detail View" of the Bill now returns a CSV file containing the full Bill Details. | IN201731626 IN201731500 | View Bill | |
Long Service Desk Descriptions without spaces no longer run off the side of the Report Printout. | IN201731654 | |||
Bill Approval no longer throws an error when the Invoices configuration option is disabled. | ||||
Calls | Added "Cost Before Markup" to the Call Details and Usage Details grids. | |||
CustomerCenter | Removing a piece of stand-alone Equipment from the My Equipment Grid in CustomerCenter no longer triggers a 500 Error. | IN201935413 | ||
The Request Tracking Page now displays the "Move To Location", "Move Address", and "Move Building ID" when a "Move To Location" is entered on the 'Action'. | ||||
General | Grid counts are now disabled by default. This greatly improves overall application performance and reduces load times on grids. | |||
Changed Building Number to Building ID on the Locations grid and the Locations' Address tab. | ||||
Subgrid page navigation now works correctly. Some subgrids were not displaying information; this has been fixed. | The Grid | |||
Dashboard drill-down now displays the correct number of results. | IN201832282 | |||
Navigating Tab Grids with the Next and Previous buttons no longer generates an error when trying to navigate past the first or last page. | ||||
Inventory | Inventory counts now exclude Consumed Equipment Records. This includes the Equipment Availability Indicator. | |||
The Associated Service ID Picker on Equipment now properly limits the Services by Location for Single-Location Services. | IN201834873 | |||
Imports & Exports | Improved the performance of the GLA Charge Import. | IN201935271 | ||
The Equipment Import can now update the Location of Existing Equipment. | IN201832773 | Equipment Import | ||
If the Service Import triggers certain errors, it no longer rolls-back the import lines that were processed before the error occurred. All Imports now commit all changes after each line is processes; if an import aborts for some reason, the lines in the file before the error will stay processed, instead of being rolled back. | IN201833708 | |||
Resolved a number of issues with the Import definition header functionality:
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The Equipment Import no longer throws an error when the import line contains unit values. | IN201935592 | |||
Reporting | When CSV is the default option on the Generate Report Form, the Send Email checkbox is now enabled. | |||
Services | Added the fields "Company ID", "Reference" and "Rating Group" to the Service Bulk Update. | IN201834935 IN201834931 | Service Bulk Update | |
Service Desk | Added a "Location Column" to the Service Desk Workflow Report. Added a "Move To Location" Column to the Service Desk Workflow Report. | |||
Optimized the Service Desk Equipment Report so it no longer hangs when loading the grid. | ||||
The Service Desk Labor Report now correctly opens the Service Desk Form instead of the Service Desk Labor Form. |
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