Release 2019.4 is now available. This patch contains a number of new features, bug fixes and refinements. We will begin scheduling 2019.4 updates on customer Test systems starting August 26th, 2019.
Notable Changes
- We added Historical Cable Data to Service Desk. This corrects a number of issues with Cable Statuses on Actions. In particular, completed Actions would reflect current cable statuses and not the cable status at the time of completion.
- Converted Service Order Only Actions to Task Actions. This change gives customers a more generic way of tracking work on a Service Order; since not all work relates directly to a Service. Service Order Only Actions were very similar to a generic "Task" type, so it made sense to change this.
- We added a number of new Cisco Features and fixed a number of bugs.
- We removed calDav support from the PCR-360 Calendar.
- Users with the Sysadmin role can now add a RECID column to any grid or picker.
- Added the ability to run Imports in Batches.
- Added a Master Lock mechanism to reduce the database impact from demanding Events. Only one Event in the Master Lock group may run at any given time.
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| Table Name | Change | Table Changes |
|---|---|---|
| BULK_UPDATE_HISTORY | Updated | DROP COLUMN USERS_RECID ADD COLUMN USERID VARCHAR(20) NOT NULL |
| EVENTS | Updated | Added an "audit-cleanup" event. |
| IMPORT_FORMATS | Updated | DROP COLUMN DUPLICATES |
| IMPORT_RECORD_FORMATS | Updated | ADD IMPORT_RECORD_TYPES_RECID INT NOT NULL |
| SERVICE_DESK_CABLING_OUT | Removed | Dropped the Table from PCR-360 |
| SERVICE_DESK_CABLING_PIT | New | Added the Table to PCR-360 |
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