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The Department Hierarchy matches on the Code field.
Fields
Code
Required
Datatype is String.
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The Import Process CANNOT UPDATE the Code.
Billing Group
Required
Datatype is String.
Name
Datatype is String.
Default GLA
Datatype is String.
Default SLA Catalog
Datatype is String.
Default Incident SLA Catalog
Datatype is String.
Directory
Datatype is Boolean.
Default value = False [0].
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All other values enter as False [0].
Taxable
Datatype is Boolean.
Default value = False [0].
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All other values enter as False [0].
Status
Datatype is Boolean.
Default value is Active [1].
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All other values enter as Inactive.
Permitted GLA
Datatype is String.
Default value is blank.
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