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To navigate to the Service Desk Archive go to Main > Service Desk > Archive. Here the User will find grids for each of the primary SD items; Orders Archive, Estimates Archive, etc.

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All of the relevant Service Desk items will have a grid of the Archived data. Items that have been Archived can be viewed in the grid, searched and filtered, have Perspectives set on them, and have a printout generated of them. There is no form for Archived Service Desk items.

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Archiving Requirements

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