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The CUSTOMER_NAME field will be populated with the Service Owner. This can be either a person or a department. The report does not differentiate between the two owner types and will simply display the name of the owner.
Location
The Location field is populated by the locations hierarchy. Here are a few examples:
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- 1234 Building Name > Floor 2 > Room 12 would be populated as 1234 Building Name Room 12
Custom Location Formatting
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# Floors # Example: A location type Floor is named "123" # It would appear on the report as "Flr: 123" # The config option uses the name (all in caps) of the location type e911.type.FLOOR.match = '/(.*)/' e911.type.FLOOR.replace = 'Flr: $1' # Rooms # Prepend "Rm: " to all room numbers # The config option can also use the list ID of the location type e911.type.178.match = '/(.*)/' e911.type.178.replace = 'Rm: $1' # Buildings # Clear the building names e911.type.BUILDING.match = '/(.*)/' e911.type.BUILDING.replace = '' # Building Numbers # prepend the number symbol to all Building Numbers e911.type.BUILDING_NUMBER.match = '/(.*)/' e911.type.BUILDING_NUMBER.replace = '#$1' |
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