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The User can read the message in the 'Messages' section of the Landing Page.

When a Bill is run, Service Desk Items with Finalized Non-Recuring Charges, will be set to the Billed Status. For Service Desk Items without Non-Recuring Charges, the Status will remain as Finalized.

Generate Test Bill

Test Bills allow Users to review the charges that will be present on the Bill.  If the Bill does not come out as expected then changes/updates can be made.  Any Test Bill can be Regenerated, so Test Bills can be run months in advance without causing interference to normal Billing activity.  Another difference between a Test Bill and an Actual Bill is that Test Bills are not assigned Invoice Numbers.

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