...
If this is provided, it must be an existing Project or Problem Service Desk Number.
Child Records
Work Order
Service Catalog
Datatype is String.
For Work Orders, the Service Catalog must be a 'Task' type.
Location
Datatype is String.
Location Type
Datatype is String.
Conditionally Required if the provided Action Location Name exists with multiple Types.
...
This field is used for the Action Location lookup if provided.
SLA
Datatype is String.
SDC
Datatype is String.
Details
Datatype is String.
The details field can contain multiple lines of string data, separated by newline characters.
...
This is only used if the SDA_ALLOW_MULTIPLE_DEFAULT_GLAS Configuration Option is set to True.
Errors
The following errors display if the Work Order Import fails:
- Error : ???
Notes
| Anchor | ||||
|---|---|---|---|---|
|
The Work Order Source field CANNOT be set in Import. It is automatically set to Import on INSERT and unchanged for UPDATE.
...