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- This flag is only needed if there are multiple Charges with the same Names that have the different types.
- If this is set, it must be set to the code of one of the CHARGE_TYPE List Values from the List Values grid.
- The only allowed values are the System Use Values: MONTHLY_RECURRING, NONRECURRING, QUARTERLY, SEMI_ANNUAL, and ANNUAL_RECURRING.
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Errors
The following warnings display if the Service Charge UPDATE fails:
When an Import Line fails, it is usually because the Line falls into one of the following categories:
The value provided from another table was not found, or multiple matches found within the Database
Toggle cloak Cloak - Error : No Matching Charge Catalog entries for '<chargeCatalogName>'
- Error : Multiple Matching Charge Catalog entries for '<chargeCatalogName>'
- Error : No service record for service ID <serviceId>
- Error : Multiple service records for service ID <serviceId>
The value provided from another table is Inactive
Toggle cloak Cloak - Error : Trying to use Inactive Charge Catalog <chargeCatalogName>, on service <serviceId>
A blank value was provided, for a field with a required value
Toggle cloak Cloak - Error : Missing Charge Catalog"
- Error : Service ID is blank
The value provided is not acceptable for the record type being created
Toggle cloak Cloak - Warning: Not updating Prorate flag because new Stop Date is before today
- Warning: Not updating Amount because new Stop Date is before today
- Warning: Not updating Override Amount because new Stop Date is before today
- Warning: Not updating Quantity because new Stop Date is before today
- Warning: Not updating GLA because new Stop Date is before today
The following errors display if the Service Charge INSERT or UPDATE fails:
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- Error : Invalid Expense GLA '<EXPENSE_GLA>'
- Error : Unable to convert '<BILL_DATE>' into a valid date
- Error : Unable to convert '<STOP_DATE>' into a valid date
- Error : Trying to assign amount for Non-Overridable Charge <chargeCatalogName>, on service <serviceId>
- Error : Invalid Charge Catalog '<chargeCatalogName>'
- Error : Service <serviceId> is Available
- Error : Service <serviceId> is not Billable
- Error : Full Charge Catalog Path <CHRG_CATALOG_FULL_NAME> is Invalid
- Error : Charge Type <CHARGE_TYPE_CODE> is Invalid
- Error : Service's Dept Hierarchy owner has no Billing Group
- Error : Service's Contact owner has no Billing Group
- Error : Service <serviceId> has no Owner
- Error :
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- Import Format references obsolete 'Amount' field. Replace it with 'Override_Amt'.
- Error : Service ID not set
The System was unable to save the record
Toggle cloak Cloak - Error : Failed to save Services_Charges record; <errorMessage>
If you experience any of these Errors, without another accompanying Message about what might have caused the Save Failure, please submit a Ticket to PCR.
Notes
By default, the GLA Charges import always adds new charges. It never updates or removes charges. This can create duplicates.
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