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Comment: Added section "Set a Primary Contact The Primary Contact is the person responsible for a given GLA and is required on GLAs. If the GLA is created without a Primary Contact, then when a Payment is created, the resulting Charge will not have an owner and cannot be billed. Primary Contacts are also required for Service Fees. Setting this will route Billing to that Contact as well as aid in quick identification of the primary point of contact. Simply select the Contact that should be Primary and click theSet as Primarybutton. The Contact will now be set as 'Primary'. Note: There can only be one Primary Contact on any given record".

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The GLA grid has a button labeled 'Select GLA Format' Select GLA FormatImage Modified. This button opens a list of the available GLA Formats from the application config. If any of the formats are enabled for AR, the list shows '(Accounts Receivable)'.

Set a Primary Contact

The Primary Contact is the person responsible for a given GLA and is required on GLAs. If the GLA is created without a Primary Contact, then when a Payment is created, the resulting Charge will not have an owner and cannot be billed. Primary Contacts are also required for Service Fees. Setting this will route Billing to that Contact as well as aid in quick identification of the primary point of contact. Simply select the Contact that should be Primary and click theSet as PrimaryImage Addedbutton. The Contact will now be set as 'Primary'.

Note: There can only be one Primary Contact on any given record.

Expense & Revenue

On a normal GLA, the Expense and Revenue fields are displayed as check boxes on the GLA. However, when using a GLA Format enabled for AR, the Expense and Revenue check boxes are suppressed. These flags are hidden because Accounts Receivable GLAs are ALWAYS Expense and NEVER Revenue.  Whenever a new AR GLA is created it automatically sets the Expense flag to true and Revenue flag to false. This is done in the background automatically.

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