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Release 2019.3 is now available. This patch contains a number of bug fixes and refinements. We will begin scheduling 2019.3 updates on customer  Test  systems starting May 29th, 2019.


Notable Changes

The most significant change to PCR-360 we have made in this release affects all grids and pickers in the application.  By default, the grid count is now disabled on all grids and pickers.  We have made this change in order to drastically improve performance by reducing the grid load time across the application.  In our testing, we found some grids load, on average, twice as fast, or more.   We believe this change will improve the overall usability of the application and allow our users to complete their work more efficiently.  Please review the documentation (linked in the release notes below) to see how the grid functionality has changed with this release.  

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Release 2019.3.9 (11-13-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

Using GLA Splits no longer cause the Bill Progress Percentages to go above 100%.

Image Modified



The Invoiced Amount on the Invoice Printout, Invoices Grid, and the GLA Account Totals/Current Balance now includes the Taxed Amount

Image Modified

IN-2921 (IN201936601)


Calls and Usage attached to Services with Split Expense GLAs Percentages now bill on each split. (Previously only the first split was billed).

Image Modified



The Override Amount on Service Desk Equipment Charges is now carried over to the Equipment Charges after the Service Desk Item is Finalized.

Image Modified

 IN-2922 (IN201936602)

Release 2019.3.8 (10-23-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

Charges stopped exactly on the Start Date of a Bill now Prorate correctly.

Image Modified

IN201936583


Test Bills and Bill Estimates no longer flag charges as Billing Complete.

Image Modified



Release 2019.3.7 (09-13-2019)

Component

Description

Type

Incident(s)

Documentation

General

Addresses slowness issues with the 2019.3 upgrade. 

Note: This fix reverts a bugfix introduced in 2019.1. "Fixed an issue where saving a Perspective sometimes unchecked the Auto Load Data checkbox." This bug will be addressed in a future release.

Image Modified

IN201936364

IN201936437


Release 2019.3.6 (08-29-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

The Viewbill Service Summary no longer lists Services twice under each Charge Account.

Image Modified



Cable

Significantly improved the performance of Ports/Pins/Lens Pickers when the Equipment has over 1000 connected Ports/Pins/Lens. 

Image Modified



Release 2019.3.5 (08-20-2019)

Component

Description

Type

Incident(s)

Documentation

CustomerCenter

Fixed an error caused when adding Stand-Alone Equipment to the Cart after a Package containing Stand-Along Equipment was added to the Cart. 

Image Modified

IN201936263

Call Processing

Call Rating no longer fails for 7-digit dialed numbers when the default NPA is blank.

Image Modified



Release 2019.3.4 (08-05-2019)

Component

Description

Type

Incident(s)

Documentation

Billing

The Bill Archive process no longer fails. 



Release 2019.3.3 (07-26-

...

2019)

Component

Description

Type

Incident(s)

Documentation

API

The Services API Endpoint now adds Service Charges with the default Catalog Amount if no Amount is specified in the API call.



CustomerCenter

The Pending Requests page no longer errors under certain (edge case) conditions.




Calls

Restored the Call Type Column to the Call Details grid.



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