Page Comparison

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1. Go to 'Admin > Imports / Exports > Export Files'.
   
   
   
2. Select the 'E911' Record from the Grid, then click the button.
3. Check the 'Test Mode' checkbox. It is very important to make sure to run the Report manually in 'Test Mode'. 
   While in this mode, the Report will not be updated within PCR-360's memory but updates will be visible in the output and will be generated quicker than when running normally.
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4. Click either of the two Export File Buttons.
   • Thebutton will display the Report in the browser.
   • Thebutton will download the Report to your machine.

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The CUSTOMER_NAME field will be populated with the Service Owner. This can be either a person or a department. The report does not differentiate between the two owner types and will simply display the name of the owner.

Location

The Location field is populated by the locations hierarchy. Here are a few examples:

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• The Building has the Report 911 flag enabled
• The Service Catalog has the Report 911 flag enabled
• The Service has the Report 911 flag enabled
• The service is active or suspended
• If a multi-location service, the E911 Location must be set

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