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Next, the form's first tab is Classification. This tab contains the form's remaining required fields: Category, Description, and Keywords. In the 'Classification' tab, the User must select a Category and at least one Topic from the drop-down lists. Select each appropriate category and topic to apply to the new article from the drop down menus.
Note: These drop-down lists are populated with items from the Knowledgebase Categories and Knowledgebase Topics grids. If these Grids do not contain any items, the User needs to add them to the appropriate Grid. For more information on the Categories and Topics grids.
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The tab marked Content provides Users with the text platform needed to publish the body of the article. In this form, Users can compose text, cut and paste text and images from documents, and edit the article's font, margins, and general appearance with ease.
Note: the ability to paste images only works with small file sizes (5 kb). For larger image sizes, PCR can upload files to your Organization's Public Directory so that it can be accessed by the article.
Those Users who wish to create an article strictly in HTML or view the HTML auto created through general creation can click on the 'Source' option. This disables all other buttons and displays the content in its HTML format for direct editing.
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