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Release 2021.1 is now available; it is a major release that contains many new features, bug fixes, and refinements. This is also our nextLong Term Support (LTS) release. Version 2021.1 replaces 2019.7 as our LTS release, meaning 2019.7 is no longer supported. An LTS release is a Major Release that PCR will support for at least 12 months.  All other releases are supported for two release cycles.  LTS Releases will be patched (as a hotfix) for any Critical or High Impact bugs applied after a release.  These include (but are not limited to): service-impacting issues, billing issues, or charge-related bugs.  These issues have no workaround, or the workaround is cumbersome.  Once the next LTS is released, PCR will work with customers to move them to the next LTS release.   

NOTE: PHP 7.4 IS REQUIRED for this upgrade.

We will begin scheduling 2021.1 updates on customer Test systems starting, May 17th, 2021.

Notable Changes

• Dropped official support of Internet Explorer 
• Added a Right-Click Menu option "Copy Cell" to all grids to allow users to copy cell content from grids.
• Updated Server Support & Requirements
  
  • MySQL 8 Support: Upgrading to MySQL 8
  • Ubuntu Support
  • PHP 7.4 Is required:  PHP 7.4 Upgrade
  • Updated System Requirements
• Optimized the Bill Generation process to run faster. Added additional output to the Bill Process Report.
• Bill Grid Column Changes:
  
  •  Change the "Total" column name to "Sub Total" moved to end
  •  Moved "Total Tax" to be the last column
  •  Added "Annual", "Semi-Annual", and "Quarterly" columns
  •  Added a new column for the "Grand Total" to replace "Total"
  •  Removed "Services w/MRC" and "Services w/o MRC" columns
• Opening a picker now moves focus to the search field on the picker.
• Added an Equipment Charge Import.
• Numerous Call Import Fixes
• Completed Service Desk Actions will no longer Finalize if charges exist on the Action and the Service is not billable.
• On the Service Desk Charges tab, the MRC and NRC total labels on the bottom have been changed to "Estimated MRC Total" and "Estimated NRC Total" and no longer include stopped charges in their calculation.
• Added a New AdHoc grids to the AdHoc Grid Library.
  
  • Bill Details Transactions Query including Charge Quantities
  • Scheduled Reports by User (User Perspectives)

Please review the Database Changes in 2021.1 and make any necessary changes to your AdHoc Grids, Custom Events, and API calls.

Review and Refresh Session(s)

We are planning two Review and Refresh sessions for 2021.1. The first session is scheduled for May 19th at 11:00 AM Eastern, and the second is scheduled for May 20th at 3:00 PM Eastern.

Key

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MENU

USERS_PREFERENCES

BILLS

DROP COLUMN `TOLL`;
DROP COLUMN `LOCAL`;
DROP COLUMN `MRC_SERVICES`;
DROP COLUMN `NON_MRC_SERVICES`;
DROP COLUMN `CALLS_DURATION`;
CHANGE `MRC` `MONTHLY_RECURRING` DECIMAL(18,5) DEFAULT 0;
CHANGE `NRC` `NONRECURRING` DECIMAL(18,5) DEFAULT 0;
ADD `ANNUAL_RECURRING` DECIMAL(18,5) DEFAULT 0 NULL;
ADD `SEMI_ANNUAL` DECIMAL(18,5) DEFAULT 0 NULL;
ADD `QUARTERLY` DECIMAL(18,5) DEFAULT 0 NULL;

BILLS_PROCESSLOG

ADD INDEX `BILLS_PROCESSLOG_3` (`BILLS_RECID`, `RECORD_RECID`, `RECORD_TABLE`)

Metadata Schema

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