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Action UDFs, Service UDFs, Service Order UDFs, and Incident UDFs are the four types of UDFs that appear in CustomerCenter, but only Action UDFs, Service UDFs, Service Order UDFs will show up in the Cart. At this time, Equipment UDFs will only show up on “Incident Request”, not Service Requests or Service Actions. Service UDF's show up in a section above "Additional Information" with a heading of "Information for <service ID>" i.e. "Information for Fantastic Company”.
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