Versions Compared

Old Version 16

changes.mady.by.user Frank Zerillo (Deactivated)

Saved on

compared with

New Version 17

changes.mady.by.user Frank Zerillo (Deactivated)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

At this time, Equipment UDFs will only show up on “Incident Request”, not Service Requests or Service Actions. Service UDF's show up in a section above "Additional Information" with a heading of "Information for <service ID>" i.e. "Information for Fantastic Company”. For more information on UDFs in the CustomerCenter please see the CustomerCenter section on the User-Defined Fields page.

UDFs in Cart example

For more information on UDFs please see the User-Defined Fields page.