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When a Request is submitted successfully the User receives a summary of Request that was submitted. Request Tracking is available for Users to view the current status of their submitted Requests.
Expired Requests
After a period of time, Pending Requests will Expire. Expired Requests along allow you to view the General Details (not individual item changes on Services/Standalone Equipment/Packages), and Delete the Request. The period of time a Request has is configured by CC_REQUEST_EXPIRATION_DAYS, which has a default value of 30 days.
To view Expired Requests click the 
button to load the Expired Requests, and then the 
button to load the other Requests back after you have deleted unneeded Expired Requests.
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