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Audit CodeDescription
Unexpected Charge FoundA Charge Code found in the feed was not specified on the Import Record format for identified Service Catalog.
Expected Charge Not FoundA Charge Code specified on the Import Record format for this Service Catalog was not found and is not flagged as "Optional".
Duplicate Charge FoundThe same Charge Code is encountered more than once on the same Service on the same feed
.  And
, and it is not flagged to Allow Duplicates.
Unexpected Service Catalog for ServiceService Catalog on PCR-360 Service does not match any of the specified Import Record Formats.
Unexpected Service FoundService encountered on the feed does not exist in PCR-360.
Expected Service Not FoundService(s) with one of the Service Catalogs specified on an Import Record Format do not appear in the feed.
Unexpected Service StatusService does not have a Status of Active, Suspend, or Inactive.  Inactive Services must be within the Threshold Status Days setting to prevent the error.



Charges outside specified Tolerance

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Audit CodeDescription
Expected Charge Amount Lower Than Tolerance PercentSpecified Charge Code on Service Catalog per the Service is Lower than the Tolerance Percent Threshold.
Expected Charge Amount Higher Than Tolerance PercentSpecified Charge Code on Service Catalog per the Service is Higher than the Tolerance Percent Threshold.
Expected Charge Amount Lower Than Tolerance AmountSpecified Charge Code on the Service Catalog per the Service is Lower than the Tolerance Amount Threshold.
Expected Charge Amount Higher Than Tolerance AmountSpecified Charge Code on the Service Catalog per the Service is Higher than the Tolerance Amount Threshold




Aggregate Report

The Aggregate Report provides a text and graphical view of the total charges of the Vendor Invoices. This can be filtered to show only the information the User wants to see. The graph is a representation of the data displayed on the grid.

Navigate to Admin>Billing>View/Report>Vendor Charges Audit>Aggregate Reports to view the Aggregate Reports. There are three Grids available for display. They are the Import Files Grid, Service ID Grid, and Charge Codes Grid.

Note: If the following condition conditions are true, the Imported Records will not appear on the Aggregate Report.

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