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Audit Code | Description |
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Unexpected Charge Found | A Charge Code found in the feed was not specified on the Import Record format for identified Service Catalog. | Expected Charge Not Found | A Charge Code specified on the Import Record format for this Service Catalog was not found and is not flagged as "Optional". | Duplicate Charge Found | The same Charge Code is encountered more than once on the same Service on the same feed | . And , and it is not flagged to Allow Duplicates. | Unexpected Service Catalog for Service | Service Catalog on PCR-360 Service does not match any of the specified Import Record Formats. | Unexpected Service Found | Service encountered on the feed does not exist in PCR-360. | Expected Service Not Found | Service(s) with one of the Service Catalogs specified on an Import Record Format do not appear in the feed. | Unexpected Service Status | Service does not have a Status of Active, Suspend, or Inactive. Inactive Services must be within the Threshold Status Days setting to prevent the error. |
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Charges outside specified Tolerance
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Audit Code | Description |
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Expected Charge Amount Lower Than Tolerance Percent | Specified Charge Code on Service Catalog per the Service is Lower than the Tolerance Percent Threshold. | Expected Charge Amount Higher Than Tolerance Percent | Specified Charge Code on Service Catalog per the Service is Higher than the Tolerance Percent Threshold. | Expected Charge Amount Lower Than Tolerance Amount | Specified Charge Code on the Service Catalog per the Service is Lower than the Tolerance Amount Threshold. | Expected Charge Amount Higher Than Tolerance Amount | Specified Charge Code on the Service Catalog per the Service is Higher than the Tolerance Amount Threshold |
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Aggregate Report
The Aggregate Report provides a text and graphical view of the total charges of the Vendor Invoices. This can be filtered to show only the information the User wants to see. The graph is a representation of the data displayed on the grid.
Navigate to Admin>Billing>View/Report>Vendor Charges Audit>Aggregate Reports to view the Aggregate Reports. There are three Grids available for display. They are the Import Files Grid, Service ID Grid, and Charge Codes Grid.
Note: If the following condition conditions are true, the Imported Records will not appear on the Aggregate Report.
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