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1. Create a Service Host for the REST API your Organization wants to communicate with.
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2. Create an Escalation to trigger the REST API. (This Example is using a QuickTick to communicate with the external REST API)
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3. Add a Sequence to the Escalation.
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4. Set the Escalation to Active and save.
5. Create a Custom Event to handle the response data.
6. Create an Escalation that will trigger from the event Escalations -> Response Received from Escalation REST API.
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7. Add a Sequence to the Escalation to refer the response data to a Custom Event.
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8. Set the Escalation to Active and save it.

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